Arillas Vacation Packages

I recently stayed her for 2 nights. On arrival the host was very welcoming and provided us with lots of good information regarding the area such as places to visit, information on local transport and restaurant reccomendations. The room was lovely and spacious with a good aircon system. The room was lovely and clean and perfect for what we needed for a short stay. The pool area was quiet with a few guests. The area is modern and well maintained with comfortable sunbeds and lovely clean pool. The bar/ restaurant sold good food and range of drinks at affordable prices. Again the staff working in this are were very welcoming and friendly. They all make a consious effort to engage in conversation regarding your travels. Overall i really enjoyed the stay and would highly recommend the accomdation to friends and family.

Beautiful historic villa in a great location. Wonderful rooms, service, garden breakfast.

Not sure how this hotel is so highly rated. We could not get a reservation for their x2 restaurants - there was ZERO comms about booking a table in advance. When checking in there was still zero comms about booking a table (we overheard a lot of people by the pool who were not happy about the same situation). When I asked guest relations about it they were aware it’s a problem when you book via a third party - however they seemed very unfazed by this. They were bit apologetic, especially given we were only there for 3 nights. Another issue which is a shame is the sunbed hogging! I have never stayed anywhere where all the sunbeds have towels on them before 8am. People don’t show up til hours later, simply put towels down to save them! The staff should help with this. The main restaurant (called Canteen) has zero atmosphere. It’s exactly the same vibe as breakfast. It’s such a shame! Too bright and school dinner like. Zero table service for drinks. Other small problems we faced - cant order an iced coffee with your breakfast, no fresh pool towels before 10am, single beds pushed together for our double room, flies in the food, watery juice at breakfast. Wouldn’t stay again.

Wonderful little gem of a hotel w/ the best rooftop bar!! sad to only stay 2 nights. Lovely!!!

The stay itself was great. Staff very friendly. We stayed here twice, a week apart (with a holiday to Albania in between). We used their eco-friendly private transfer service for 20€ from both the airport and the port. However, on our return trip to the airport, we paid the 20€ private transfer fee, but were bundled into the taxi with 2 other couples, who had also paid 20€. This made the transfer very uncomfortable, in a tight backseat in 36 degree heat… and for 60€! We would have been happy to make the journey shared, if the cost of the transfer was split (20€ between 6). When we provided this feedback to the hotel management (as requested in a departure email), we were completely ignored. Very poor customer service to end what otherwise was a great stay