Aracena Castle Tours and Activities

O

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

We were very pleased with the hotel, the staff, the food, the swimming pool, and everything else. We had so much fun staying there and watching the World Cup with tourists from many different countries. Above all, I want to mention how wonderful the staff were. The front desk team helped us with everything, from small things like calling taxis to helping us figure out how to drive to Seville. They were very competent and professional. If I had to mention one person by name, it would be Barbara. She was very pleasant and helpful, and without her, our vacation would not have been the same. It was also surprising and impressive how many languages the staff speak, which makes sense because tourists come from all over the world. Overall, we had a great experience and would be happy to return.