Service was friendly at reception. Service at breakfast was okay. Breakfast plates are way too small so you just end up using three at once. Coffee machines do not make cappuccino when you press the cappuccino button you just get a black coffee. This is the same on both machines, and on both nights i stayed, so looks like it's a hotel policy to not put milk in the machines, even though the breakfast menu clearly states that cappuccinos and lattes are a part of the breakfast options. I would guess that they take too long to clean after breakfast when they have had milk going through them, Also, I saw a member of the kitchen staff wiping out the fat from the bacon using blue paper roll, while the bacon was still in there. I don't know if that is correct from a food hygiene point of view, but it didn't look great, The ice machine had no cups to put the ice in all weekend, but on Sunday morning as we left, they were miraculously full. The sofa bed is not comfortable. I felt that overall, the hotel was okay, and if you don't need to use the sofa bed, quite comfortable. Because of the ridiculous size of plate for breakfast, the lack of cappuccinos and the uncomfortable sofa bed, I will not be returning, and would not recommend this hotel.