- Liked: Cleanliness, amenities
- Disliked: Staff & service, property conditions & facilities
I booked royal suite costing roughly £500/night during dec/jan. The hotel is completely outdated. Not what you expect for 5 star. Air con is so noisy like your in 3rd world country, haven't seen these in years and the air flow is annoying, it blows straight into your face. There is dampness in the rooms by the corner, it is always wet. My 1st night was freezing as air con did not work due to faulty fusing which took them 1 day to rectify, which also blew my extension cable and travel adaptor. Toilets leave foul smell and 1 was worse than other, no ventilation in there. As for food they cater to Russians, so it was terrible. Not even any Turkish food available. The Italian and Chinese a la carte was decent. I have tried steak few different places in Turkey and they all taste the same. Generally i did not have any food poisening so i guess it was ok and edible. The butler was like a glorified telephone, nothing spectacular and very slow. It was convenient by having them on WhatsApp to message them directly instead of having to call reception or room service. Room service was always slow and food never came hot. I spent my whole stay with cold food whenever i got room service. As a british asain muslim food is not great at all. if you have kids take a lot of snacks ready meal lunch etc. Spa in the resort is nothing spectacular, they have a male therapist who was ok. Massages are all the same no matter what it is called. They just use different oils and charge you diffe