Anhembi Convention Center Tours and Activities

The Checkin process was long perhaps because it was made with Expedia 20 mins prior to arrival but they could not find my reservation. The room was big but had paint peeling paint. The pool and sauna were nice but the wooden floors of the pool area was shading / peeling off. The staff was pleasant

My boyfriend and I really enjoyed our stay here. This first started with our check-in process with Joaom who was extremely friendly and took his time giving us personal recommendations for the city as well as all of Brazil since we are traveling around the country. The rooms as mentioned are a bit dated in furniture, but the location was convenient, everything was clean. The area itself seemed safe enough, but we didn’t really spend much time there. The main areas of the hotel were very nice though. Elevators could be tricky in the mornings but that’s to be expected. Overall we were happy with our stay, it’s a good basic hotel for anyone visiting the city and I would recommend it to visitors in the future! Security guards were also very friendly and helpful, reminding my boyfriend and I to stay within the hotel-grounds when using our cell phones.

Recepcionista nao prestou atencao no meu atendimento nem por um segundo, aparentememte um grupo estava chegando naquele dia e ele ficou prestando atencao no atendimento da colega o tempo todo e se metendo no atendimento dela ao inves de falar comigo e me apresentar a propriedade (horarios de funcionamento, onde estao localizados os restaurantes…) nao houve uma conversa durante 7minutos de check in e no final a unica “instrucao” dada foi de que o quarto era para nao fumantes e que eu deveria ler o keyholder para ter informacoes de horario. No frigobar haviam aguas vazias e todos os itens de dentro da geladeira estavam empoeirados e avisei isso 3 vezes e em nenhuma vez foi resolvido. O quarto estava bem limpo, roupas de cama, toalhas, tudo bem limpo e cheiroso. As camareiras fizeram um trabalho impecavel mas a recepcao tem muito a melhorar.