Alpine Bowl Ski Lift Tours and Activities

The hotel has a nice location, one of the best in Reno, right near the river walk. We didn't use the pool. It looked nice. We did enjoy the hot chocolate. The availability of nutmeg and cinnamon was nice. Took us awhile to figure out the machine which is there more for coffee. One serving of hot chocolate (#22) and one serving of hot water from the other machine with a sprinkle of nutmeg and another of cinnamon makes a good cup. Desk staff could have been friendlier. Saturday evening wasn’t the best time to be in the streets with a child. People drinking everywhere.

Very great community and will come back again

This is the first time I’ve had the reception personnel check in daily by text about our stay. And accept requests or answer questions by text. Even though it was by text, there was a human aspect to the interactions. Everything was great. The only minor issue we had was the laundry detergent which was supplied by the hotel was Tide. We are both allergic to string detergents but the staff was helpful in suggestions in finding alternatives. The only thing we didn’t experience was the restaurant but the hot springs was great too.