The Ritz-Carlton, Almaty

Choose dates to view prices

Luxury
5.0 star property
9.6

Exceptional

Alpine sanctuary in Almaty

Attentive staff anticipate every need with exceptional service that makes each stay memorable. Two sophisticated restaurants and a café provide dining options near the indoor pool and spa. Upscale shopping at Esentai Mall offers additional dining and entertainment within walking distance.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of mountains through large windows.

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 Bedroom

A high-rise apartment with a city view, two sofas, a coffee table, a TV, and a small desk.

Grand Suite, 1 Bedroom

  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom, Mountain View

A modern hotel room with a large window offering a mountain view, a sofa, a coffee table, and a TV.

Executive Suite, 1 Bedroom, Mountain View

  • Mountain view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Elite Room, 1 King Bed, Corner (View)

A hotel room with a large bed, a TV on a wooden dresser, a chair, and a view of mountains through large windows.

Elite Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, and a view of mountains through large windows.

Deluxe Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, and a view of mountains through large windows.

Club Room, 2 Double Beds, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of mountains through large windows.

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, City View

A modern hotel room with a large window offering a city view, a beige sofa set, a round coffee table, and a desk with a chair.

Junior Suite, 1 King Bed, City View

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Elite Room, 2 Double Beds, Corner

A hotel room with two beds, a desk, a chair, and a TV.

Elite Room, 2 Double Beds, Corner

  • Mountain view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A spacious hotel room with a large bed, a seating area, and a view of the city.

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Bostandyk District neighborhood, The Ritz-Carlton, Almaty is connected to a shopping center. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, or if an activity is on the agenda, check out Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Be sure not to miss outdoor adventures like mountain climbing, horse riding, and hiking/biking trails, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our Almaty travel guide
Map
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium
    3 min drive - 3.1 km
  • Kazakhstan Museum of Arts
    3 min drive - 3.5 km
  • Kasteev State Museum of Arts
    3 min drive - 3.5 km
  • Botanical gardens
    4 min drive - 2.3 km
  • Zenkov Cathedral
    5 min drive - 5.4 km

Getting around

  • Almaly
    15 min drive
  • Almaty Station
    21 min drive
  • Almaty (ALA-Almaty Intl.)
    31 min drive

Restaurants

  • J.Z. Peking Duck
    13 min walk
  • Mamma Mia
    2 min walk
  • Starbucks
    1 min walk
  • Coffee Varka
    9 min walk
  • Central Street
    8 min walk

About this property

The Ritz-Carlton, Almaty

  • Luxury boutique hotel near Almaty Central Stadium
  • Located close to National Museum of Kazakhstan and Almaty Opera House, The Ritz-Carlton, Almaty provides a terrace, an art gallery on site, and a shopping mall on site. Treat yourself to reflexology, a body treatment, or a sports massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Swimming pool along with sun loungers
    • Free self parking, plus valet parking (surcharge)
    • Limo/town car service, full breakfast (surcharge), and an indoor pool
    • Concierge services, luggage storage, and multilingual staff
  • Room features
  • All 145 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and laptop-friendly workspaces.
  • Extra amenities include:
    • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and separate tubs/showers
    • 55-inch LED TVs with premium channels and DVD players
    • Wardrobes/closets, heated floors, and separate sitting areas

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Similar properties

A modern indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.
Radisson Blu Hotel, Almaty Airport
Turksib District
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.8 out of 10, Exceptional, 16 reviews
The price is CA $275
CA $319 total
includes taxes & fees
Nov 5 - Nov 6
Radisson Blu Hotel, Almaty Airport
Compare similar properties

Frequently asked questions

Does The Ritz-Carlton, Almaty have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Almaty?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Almaty on Nov 29, 2026 start from CA $681, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Almaty pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of KZT 60000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Almaty?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Almaty located?

Located in Bostandyk District, this luxury hotel is within 3 mi (5 km) of Almaty Central Stadium, National Museum of Kazakhstan, and Almaty Opera House. Zenkov Cathedral and Almaty Tower are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Ritz-Carlton, Almaty Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 71 out of 85 reviews
Rating 8 - Good. 10 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent staff! The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Ritz Almaty

Amazing place, very convenient.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best option there.
Stayed 5 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔 바로 옆에 shopping mall이 있어서 편한 점이 있으나, 다른 곳을 갈때는 택시나 렌트카가 필요함. 호텔의 Service는 여느 리츠칼튼처럼 최고의 점수를 줄 수 있음.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extrem freundliches und kompetentes Personal!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sessiz kaliteli mekan hizmet çok güzeldi teşekkürler
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey için teşekkürler
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with incredible view

A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Most rooms are with an incredible view. Breakfast was varied.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Lovely place!

The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. From the services to the food and the views.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
We were definitely disappointed about this property. There is NO 5 stars hotel, especially The Ritz-Carlton!
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Aussicht im Hotel ist grandios! Alles ist im sehr gutem Zustand.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit!

Amazing!! Will be back!
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Awesome location and service.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort, view, location and staff!! Cannot fault anything - absolutely loved our time at the Ritz!
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, impecable room. I will cao.e back again
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was really nice. Not very central but it had a great mall next door with shops, a small supermarket and some restaurants.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, would only stay here in Almaty

great location for business, loved the gym and the pool
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good choice for Almaty

Staff were very good and efficient, with very fast response time. Good location. Food was average even though prices were high and I expected more from a Ritz Carlton on the good front. Disappointed that there was not a pillow menu since the pillows were too soft. Hot tub was not hot and this would have been nice after a day skiing. Sauna and steam were good. Nice lobby atmosphere but restaurants lacked atmosphere, variety, people and prices were expensive for what you got.
Stayed 4 nights in Mar 2019