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Pool
Pool
Indoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.0/5 Very Good
42 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business Services

Map

Explore the area

Popular LocationDostyk Plaza18 min walk
Popular LocationNational Museum of Kazakhstan19 min walk
Popular LocationPresidential Palace19 min walk
AirportAlmaty (ALA-Almaty Intl.)27 min drive

Choose dates to view prices

  • Deluxe Double Room

    Room amenities

    • 398 sq ft
    • Sleeps 3
    More detailsDeluxe Double Room
  • Deluxe Twin Room

    Room amenities

    • 398 sq ft
    • Sleeps 3
    More detailsDeluxe Twin Room
  • Suite

    Room amenities

    • 592 sq ft
    • Sleeps 3
    More detailsSuite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Almaty

In the business district and near a metro station, Shera Inn Hotel is in an area with good shopping. Notable landmarks in the area include Presidential Palace and Republic Square, and travellers wishing to experience a bit of culture can try National Museum of Kazakhstan. Zenkov Cathedral and Central Park of Culture and Leisure are also worth visiting. Spend some time exploring the area's activities, including ski lifts and skiing.

Visit our Almaty travel guide
Map
Popular Location

What's nearby

  • Dostyk Plaza - 18 min walk
  • National Museum of Kazakhstan - 19 min walk
  • Presidential Palace - 19 min walk
  • Republic Square - 3 min drive
  • Colibri - 3 min drive

Getting around

  • Almaly - 11 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 27 min drive

Restaurants

  • Lobby Bar Vienne — 1 min walk
  • Lounge Bar Rome — 1 min walk

About this property

Shera Inn Hotel

4-star hotel near National Museum of Kazakhstan
A restaurant, 2 bars/lounges and a conference centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site. All 188 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Fridges, minibars and hairdryers are among the other amenities available to guests.
Shera Inn Hotel offers 188 forms of accommodation with minibars and a safe. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Russian

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • Terrace

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for KZT 7840 per night.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Rollaway bed fee: KZT 7840 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Can I cancel my reservation for free at Shera Inn Hotel and receive a full refund?
Yes, Shera Inn Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Shera Inn Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does Shera Inn Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 6000 per vehicle applies.
Where is this property located?
Situated in the business district, this hotel is within 1 mi (2 km) of National Museum of Kazakhstan and Presidential Palace. Republic Square and Almaty Tower are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Shera Inn Hotel

4.0
Very Good
5 - Excellent
15
4 - Good
18
3 - Okay
5
2 - Mediocre
2
1 - Poor
2
4.1
Cleanliness
3.9
Service and Staff
1.0
Amenities
3.9
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nothing works here. Even the doors. People never smile. :(

    Stayed 1 night in Sep 2019

    4/5 Good

      Cheap and convenient.

      Stayed 1 night in Nov 2018

      3/5

      • Liked: Room comfort
      Avarage.

      Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in.

      Stayed 3 nights in Sep 2018

      4/5 Good

      • Liked: Cleanliness, property conditions & facilities, room comfort

      Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out

      Stayed 1 night in Sep 2018