Title: Hotel Otrar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Otrar Central hotel with free breakfast connected to a shopping center in Almaty ![Interior](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/49c71a84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/e7689941.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/8e3cefeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/57b69b24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/a13056ee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Otrar offers lively nightlife in Medeu District. Guests can unwind at the indoor pool, visit the sauna, or schedule a session at the hair salon. Free in-room WiFi keeps everyone connected, while a nearby coffee shop provides refreshments for the day's activities. 6.8 ## Popular amenities - Bar - Pool - Breakfast included - Gym - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/5df76283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Private bathroom Hair dryer - 149 sq ft - Sleeps 3 - 2 Twin Beds ![Standard Single Room](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/958868ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Private bathroom Hair dryer - 149 sq ft - Sleeps 1 - 1 Twin Bed ![Business Double Room](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/270326f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Private bathroom Hair dryer - 149 sq ft - Sleeps 3 - 1 Double Bed ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/5df76283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Single Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Private bathroom Hair dryer - 149 sq ft - Sleeps 1 - 1 Twin Bed ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/46ace491.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Twin Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Private bathroom Hair dryer - 149 sq ft - Sleeps 3 - 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/27243393.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Separate bedroom Private bathroom - 300 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/a13056ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding Private bathroom Hair dryer - 449 sq ft - Sleeps 3 - 1 Double Bed ![Presidential Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/w810h586x4y4-c9415a57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 2 Bedrooms ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Premium bedding 2 bedrooms Private bathroom - 1321 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Hotel-Otrar.h17755854.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Hotel-Otrar.h17755854.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.26039%2C76.95098&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SaQF3NJ2xSZbwEq9DCK_WlrOwPg=) Gogolya Street 73, Almaty, 050002 #### What's nearby - Panfilov Park - 3 min walk - 0.3 km - Zenkov Cathedral - 12 min walk - 1.1 km - Almaty Opera House - 17 min walk - 1.5 km - MEGA Park - 3 min drive - 2.0 km - Dostyk Plaza - 4 min drive - 3.5 km #### Getting around - Almaty Station - 10 min drive - Almaly - 18 min walk - Almaty (ALA-Almaty Intl.) - 27 min drive #### Restaurants - ‪Agosto - ‬6 min walk - ‪Tereze - ‬4 min walk - ‪Принцесса - ‬4 min walk - ‪KFC - ‬2 min walk - ‪Starbucks - ‬5 min walk ## About this property ### Hotel Otrar Upscale hotel located in Medeu District A free breakfast buffet, a nightclub, and a terrace are just a few of the amenities provided at Hotel Otrar. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon. Additional perks include: - An indoor pool - A roundtrip airport shuttle (surcharge), a front-desk safe, and free newspapers - A 24-hour front desk, concierge services, and luggage storage - 1 meeting room, an elevator, and a reception hall Room features All 161 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with showers and free toiletries - TVs with premium channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2232600/2232593/e1db4d87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazakhstan Medeu District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 278 reviews CA $119 CA $133 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2232593&PinnedHotelID=2232593&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room, Mountain View](https://images.trvl-media.com/lodging/22000000/21530000/21521400/21521392/96ae08e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Keremet Hotel Medeu District - Parking included - Free WiFi - Air conditioning - Laundry 8.8 Excellent 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=21521392&PinnedHotelID=21521392&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/7291335f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Almaty by IHG Bostandyk District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 98 reviews CA $298 CA $334 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1860000/1857900/1857862/84b66ecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regardal Hotel Bostandyk District - Pool - Hot tub - Breakfast included - Spa 6.6 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1857862&PinnedHotelID=1857862&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, Mountain View](https://images.trvl-media.com/lodging/92000000/91860000/91856500/91856444/32b7315f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tenir Eco Hotel Medeu District - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2 reviews CA $339 CA $383 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=91856444&PinnedHotelID=91856444&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233850/f597f1bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Donatello Boutique Hotel Medeu District - Spa - Parking included - Free WiFi - Restaurant 7.0 Good 2 reviews CA $166 CA $188 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=5233850&PinnedHotelID=5233850&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4120000/4115600/4115549/17f74a73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Almaty Medeu District - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 190 reviews CA $169 CA $189 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4115549&PinnedHotelID=4115549&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/6000000/5950000/5947400/5947378/1753fe79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Petrol Hotel Auezov District - Parking included - Free WiFi - Restaurant - Breakfast available 8.4 Very good 7 reviews CA $121 CA $136 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=5947378&PinnedHotelID=5947378&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Single Room, 1 Bedroom, City View | View from room](https://images.trvl-media.com/lodging/10000000/9440000/9431000/9430975/54228c2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mildom Hotel Medeu District - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.4 Good 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9430975&PinnedHotelID=9430975&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3250000/3242200/3242189/e10aa5fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Almaty Hotel Almaly District - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 91 reviews CA $165 CA $185 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=3242189&PinnedHotelID=3242189&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:00 AM - 2 bars/lounges - A coffee shop/cafe - A restaurant ### Things to do - Gym - Indoor pool - Nightclub - Sauna - Steam room ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center - Meeting room ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Low-height counter and sink ### More - 1 building - 5 floors - Built in 1981 - Designated smoking areas - Mosquito nets - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Pay movies - TV with premium digital channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for KZT 7000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: KZT 23000 per person (roundtrip) - Rollaway bed fee: KZT 7000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Clothing is optional at this property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 6 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision ### Property is also known as Hotel Otrar Almaty Otrar Almaty Otrar Hotel Otrar Hotel Hotel Otrar Almaty Hotel Otrar Hotel Almaty ## Frequently asked questions ### Does Hotel Otrar have a pool? > Yes, this property has an indoor pool. ### Is Hotel Otrar pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Otrar? > Check-in start time: noon; Check-in end time: midnight. ### What time is check-out at Hotel Otrar? > Check-out is at noon. ### Does Hotel Otrar provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KZT 23000 per person applies. ### Where is Hotel Otrar located? > Located in Medeu District, this hotel is within a 10-minute walk of 28 Panfilov Heroes Memorial Park, Green Bazaar, and Almaty Cathedral. Museum of Kazakh Musical Instruments and Zenkov Cathedral are also within 15 minutes. Almaly is 18 minutes by foot and Almaty Station is 28 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Otrar Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 7.2 Staff & service ### 7.0 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 7 8 - Good 13 6 - Okay 6 4 - Poor 3 2 - Terrible 6 ### 2/10 Terrible #### Jose Antonio Aug 15, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Si lo escoges te arrepentirás El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora esta totalmente desfasado. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros. ![Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal ](https://a.travel-assets.com/ugc/hotel-reviews/EEF33C03766AE8D9AEC9725D3E2684D08A1B939B1723706346947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Apenas se hay sitio para sentarse en el inodoro ](https://a.travel-assets.com/ugc/hotel-reviews/D08523803AFF498EA2324E3089B1FB9951B721C61723706345818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![La dejadez y decadencia está en todos los detalles. ](https://a.travel-assets.com/ugc/hotel-reviews/E442192478E147FC65913FF0288FC4EC41853A151723706347943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Antonio Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Jose Antonio Aug 15, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Si lo escoges te arrepentirás El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto -he reclamado a la web de hoteles-. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora es un auténtico desastre. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros. ![Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal ](https://a.travel-assets.com/ugc/hotel-reviews/EEF33C03766AE8D9AEC9725D3E2684D08A1B939B1723706346947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Apenas se hay sitio para sentarse en el inodoro ](https://a.travel-assets.com/ugc/hotel-reviews/D08523803AFF498EA2324E3089B1FB9951B721C61723706345818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![La taza se movía y el aspecto con chorrones marrones era de dejadez ](https://a.travel-assets.com/ugc/hotel-reviews/BE09E5A8271144C35D7DA0B955794653316DE1E61723706343723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No se preocupan ni de poner bien la luz del espejo que la tienen caída. Así todo el hotel](https://a.travel-assets.com/ugc/hotel-reviews/BBA5869F7D56C709E8269CED97FA0A6E59EC6A221723706345850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Antonio Stayed 1 night in Aug 2024 ### 8/10 Good #### Holm Oct 19, 2023 Liked: Cleanliness, staff & service Eine Sanierung des Hotels wäre wünschenswert. Preis/Leistung stimmt. Sehr feundliches Personal, was bei Problemen sofort hilft. ![Straßenseite - Blick aus der 5. Etage. Etwas lauter - aber der Blick entschädigt. ](https://a.travel-assets.com/ugc/hotel-reviews/32BAB65B82A6070B9B49A022457F47AB3831533E1697708450358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Holm Stayed 9 nights in Oct 2023 ### 2/10 Terrible #### Natalia Sep 19, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Не рекомендую Самый ужасный отель из тех, что я останавливалась- очень старый ремонт, в номере нет ни чайника, ни даже бутылки воды. ![Завтраки вполне вкусные](https://a.travel-assets.com/ugc/hotel-reviews/5BB21584859BEDE7BD27736E377BCF4B91DDEAE71695159765683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B80ECD11D317E356AA9167D15A99036D9330047C1695159766301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Это чистый !!](https://a.travel-assets.com/ugc/hotel-reviews/F7273BA4D0A119803487814A1F69C0EB694ADB911695159764606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalia Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Khwaja Aug 29, 2023 Liked: Property conditions & facilities safe and good ##### Khwaja Stayed 4 nights in Aug 2023 ### 8/10 Good #### koichi Aug 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### パンフィロフ公園すぐ近くのホテル パンフィロフ公園のすぐ近くなので、ゼンコフ正教会もすぐ近くとなります。コクトベパークへのロープウェイ乗り場までも何とか歩いていけました。空港までのタクシーも1800テンゲぐらいで手配もしてくれました。 ##### koichi Stayed 1 night in Aug 2023 ### 4/10 Poor #### Alexander Jul 4, 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Really hard beds but the staff was nice The beds were extremely hard, which kinda ruined the whole stay. The hotel is also quite old. The breakfast was not great. But the staff was very nice and helpful. ##### Alexander Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Pavel Apr 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and service ##### Pavel Stayed 8 nights in Apr 2023 ### 6/10 Okay #### Dongki Jun 16, 2022 #### 친절한 직원 좋은 위치 그러나 가격대비 룸의 수준은 낮은 편 호텔 위치는 좋으나 가격 대비 룸의 수준은 부족했다고 생각됩니다. 그러나 직원분들은 친절했습니다. ##### Dongki Stayed 5 nights in Jun 2022 ### 8/10 Good #### Raj Kishor Oct 30, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Hotel located in the heart of the city. ##### Raj Kishor Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Otrar, Japan Sep 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食のビュッフェの内容が充実しています. ##### Otrar Stayed 7 nights in Sep 2019 ### 8/10 Good #### ティムール, 関東 Aug 23, 2019 Liked: Cleanliness, staff & service スタッフは何時も笑顔で好感が持てる。Wifi環境は以前と比べていいとは言えないような気がしたので、評価が辛めです。 ##### ティムール Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Valentin, Hannover Oct 18, 2018 Disliked: Cleanliness, staff & service, room comfort Die Matrazen sind durchgelegen und die Federn drücken in den Körper . Uns wurden 4 Zimmern angeboten wahren auch nicht Besser. Katastrofe ##### Valentin Stayed 9 nights in Sep 2018 ### 8/10 Good #### Verified traveller Sep 21, 2018 Liked: Cleanliness, staff & service #### Hübsches Hotel mit freundlichem Team! Zentrale Lage, gute Verkersanbindung,gute Einkaufsmöglichkeiten ##### Verified traveller Stayed 12 nights in Sep 2018 ### 6/10 Okay #### Verified traveller Jul 26, 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast ! ##### Verified traveller Stayed 4 nights in Jul 2018 ### 2/10 Terrible #### Jessica May 14, 2018 Liked: Cleanliness Disliked: Staff & service #### Going to have to pay double We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works. ##### Jessica ### 8/10 Good #### ROYER Dec 9, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Back in the past An old sober style hotel with precious wood furniture but Just at the Center of the City nearby the Bazar ##### ROYER Stayed 2 nights in Dec 2017 ### 4/10 Poor #### Genaro II Nov 25, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Very old hotel, nice location but expensive pickup The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money. ##### Genaro II Stayed 1 night in Nov 2017 ### 8/10 Good #### Joseph Aug 14, 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Nice hotel and locale Great location but a/c unit did not work which was replaced by another old-style unit that struggled to function. ##### Joseph Stayed 1 night in Aug 2017 ### 6/10 Okay #### hin chun Aug 9, 2017 整體感覺偏舊,整潔度一般,夏季入住,冷氣不足;用餐地方設計有特色,如蒙古包。 ##### hin chun Stayed 1 night in Jul 2017 ### 8/10 Good #### Kenneth Aug 3, 2017 Liked: Staff & service, property conditions & facilities #### Friendly, helpful staff in a convenient location. Friendly, helpful staff. Location convenient for Metro, shopping and restaurants. My room had a nice view of the mountains. ##### Kenneth Stayed 3 nights in Jul 2017 ### 4/10 Poor #### Ville Jul 5, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotelli nähnyt parhaat päivänsä, mutta menettelee Neukku-aikaan rakennettu hotelli, jolle ei ole varmaan tehty mitään parannuksia valmistumisen jälkeen. Henkilökunta oli avuliasta. Aamiaishuone/ravintolasali oli todella upea, mutta tarjonta todella kehno. ##### Ville Stayed 4 nights in Jun 2017 ### 6/10 Okay #### Bear, Hong Kong Jul 3, 2017 Disliked: Cleanliness #### Convenient hotel but ancient Old hotel, amenities very limited, furnishings are old and the cupboards in the room was broken, we stayed there for a short night at a low price before a 6am flight so it was not bad! ##### Bear Stayed 1 night in Jun 2017 ### 8/10 Good #### Jack, New Jersey Jul 2, 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Great staff The hotel staff members were very helpful, but the bed is less than satisfactory: the metal springs are hard on my back. ##### Jack Stayed 2 nights in Jun 2017 ### 8/10 Good #### Verified traveller May 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ロケーションよく、特に問題なかったです 観光に便利なロケーションです。 建物は少し古めですが特に問題なく快適に過ごせました。 ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Laurentians](https://www.expedia.ca/Destinations-In-Laurentians-Spa-Hotel.0-0-d6356545-tSpaHotel.Hotel-Filter-Destinations) > > [Hotels near Vancouver Convention Centre](https://www.expedia.ca/Vancouver-Convention-Centre-Hotels.0-l6127461-0.Travel-Guide-Filter-Hotels) > > [The Fox Hotel and Suites](https://www.expedia.ca/Banff-Hotels-The-Fox-Hotel-And-Suites.h1651869.Hotel-Information) > > [Staypineapple, An Artful Hotel, Midtown](https://www.expedia.ca/New-York-Hotels-Staypineapple.h29051318.Hotel-Information) > > [Hotels near Timmins and District Hospital](https://www.expedia.ca/Timmins-And-District-Hospital-Hotels.0-l553248621556207178-0.Travel-Guide-Filter-Hotels) > > [Hotels in Southern California](https://www.expedia.ca/Southern-California-Hotels.d6229607.Travel-Guide-Hotels) > > [Hotels in Squamish](https://www.expedia.ca/Squamish-Hotels.d57377.Travel-Guide-Hotels) > > [Refugio del Mar](https://www.expedia.ca/Puerto-Vallarta-Hotels-Refugio-Del-Mar.h16453901.Hotel-Information) > > [Hotels near Furry Creek Golf and Country Club](https://www.expedia.ca/Furry-Creek-Golf-And-Country-Club-Hotels.0-l553248621532864212-0.Travel-Guide-Filter-Hotels) > > [FourSeasons Hotels in Mont-Tremblant](https://www.expedia.ca/Mont-Tremblant-Hotels-Four-Seasons.0-0-d55374--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [Hotels in Phoenix](https://www.expedia.ca/Phoenix-Hotels.d178298.Travel-Guide-Hotels) ### Flights > [Flights from Birmingham (BHX) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/bhx/ams/birmingham-to-amsterdam) > > [Flights from Vancouver (YVR) to San José del Cabo (SJD)](https://www.expedia.ca/lp/flights/yvr/sjd/vancouver-to-san-jose-del-cabo) > > [Flights from Toronto (YYZ) to Sylhet (ZYL)](https://www.expedia.ca/lp/flights/yyz/zyl/toronto-to-sylhet) > > [Flights from Winnipeg (YWG) to Tijuana (TIJ)](https://www.expedia.ca/lp/flights/ywg/tij/winnipeg-to-tijuana) > > [Flights from Ottawa (YOW) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/yow/yqm/ottawa-to-moncton) > > [Flights from Detroit (DTW) to London (YXU)](https://www.expedia.ca/lp/flights/dtw/yxu/detroit-to-london) > > [Air North Vancouver (YVR) to Whitehorse (YXY) flights](https://www.expedia.ca/lp/flight-routes/air-north-from-vancouver-intl-to-whitehorse-intl/4n/yvr/yxy) > > [Flights from Sidney (YYJ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyj/yvr/victoria-to-vancouver) > > [Flights from Airdrie](https://www.expedia.ca/lp/flights/56814/flights-from-airdrie) ### Cars > [Fox Rental Cars Car Rentals In Orlando](https://www.expedia.ca/Fox-Rental-Cars-Car-Rentals-In-Orlando.d178294-c19.Car-Rental-Guide-Suppliers) ### Packages > [Chicago Vacations](https://www.expedia.ca/Chicago.d178248.Destination-Travel-Guides) > > [RBC Convention Centre Winnipeg](https://www.expedia.ca/RBC-Convention-Centre-Winnipeg-Downtown-Winnipeg.d6226477.Vacation-Attraction) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) ### General > [Visit Idaho Falls](https://www.expedia.ca/Idaho-Falls.dx1561) > > [Visit Vasto](https://www.expedia.ca/Naples-Vasto.dx553248634838840680)