Title: Hotel Kazzhol Almaty - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kazzhol Almaty Hotel in Almaty with a full-service spa and free breakfast ![Front of property - evening/night](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/9d6a2fc2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/51ea2da1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | In-room business centre](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/629213bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/bc6d2c1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/c0b2fdd7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kazzhol Almaty provides a refreshing retreat in the Almaly District. Travelers can book a therapeutic massage at AquaFit, sip handcrafted cocktails at the poolside bar, and take advantage of complimentary self-parking during their stay. 8.4 Very good ## Popular amenities - - Bar - Pool - Spa - Gym - Room service ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-22&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-22&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 19 of 19 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/57e27550.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding - 215 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/1f29e456.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding - 269 sq ft - Sleeps 3 - 1 Double Bed ![Suite | Living room](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/884553fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding 8 bedrooms - 474 sq ft - 8 bedrooms - Sleeps 2 - 1 Double Bed ![Junior Suite | Living area](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/27b811ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding Private bathroom - 355 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Comfort Studio](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/a5fcef5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding Hair dryer - Sleeps 2 - 1 Queen Bed ![Family Studio Suite](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/22a7c963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding Hair dryer - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/344f7eaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding Hair dryer - Sleeps 2 - 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/b766f493.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding Hair dryer - Sleeps 3 - 2 Twin Beds ![Family Studio](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/9888be4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio ### Highlights Soundproofed Air conditioning Refrigerator Plasma TV Pillow menu Renovated in 2022 Premium bedding Hair dryer - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/c90a7f13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment - Sleeps 2 ### Junior Suite - Sleeps 2 ### Business Suite - Sleeps 2 ### Comfort Deluxe Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/82b0c9d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/2e1f4857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room With Balcony - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/58412436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/bd0478ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### Deluxe Twin Room - Sleeps 2 ### Family Studio Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Hotel-Kazzhol-Almaty.h2301779.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Hotel-Kazzhol-Almaty.h2301779.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.25784%2C76.91521&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FJbPzvDMksBnQuKYOsZ5Zyu4UQE=) Gogol Street, 127/1, Almaty, 050000 #### What's nearby - Hippodrome - 10 min walk - 0.9 km - MEGA Park - 17 min walk - 1.5 km - St Nicholas Cathedral - 19 min walk - 1.6 km - Zenkov Cathedral - 3 min drive - 3.1 km - Almaty Central Stadium - 3 min drive - 3.1 km #### Getting around - Almaly - 10 min drive - Almaty Station - 12 min drive - Almaty (ALA-Almaty Intl.) - 18 min drive #### Restaurants - ‪Shafran - ‬12 min walk - ‪Мараканда - ‬5 min walk - ‪KFC - ‬10 min walk - ‪Lagmanhana No.1 - ‬11 min walk - ‪Пинта Bar & Grill - ‬1 min walk ## About this property ### Hotel Kazzhol Almaty Upscale hotel in Almaly District, remodeled in 2022 At Hotel Kazzhol Almaty, you can look forward to a free breakfast buffet, a poolside bar, and dry cleaning/laundry services. Indulge in a massage at AquaFit, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Other perks at this hotel include: - An indoor pool - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station - Multilingual staff, ATM/banking services, and a front-desk safe Room features All 178 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. More conveniences in all rooms include: - Showers, free toiletries, and hair dryers - Refrigerators, daily housekeeping, and desks ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/9000000/8460000/8452800/8452719/75972061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uyut Hotel Almaly District - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 157 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=8452719&PinnedHotelID=8452719&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2232600/2232593/e1db4d87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazakhstan Medeu District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 284 reviews CA $128 CA $143 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=2232593&PinnedHotelID=2232593&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1910000/1906500/1906489/b1549580.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn ALMATY by IHG Bostandyk District - 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Breakfast included - Spa 8.8 Excellent 62 reviews CA $314 CA $352 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=3779020&PinnedHotelID=3779020&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A poolside bar - A restaurant ### Things to do - Bicycle rentals - Full-service spa - Gym - Indoor pool - Sauna - Steam room ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Conference center - Meeting room ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator ### More - 9 floors - Banquet hall - Built in 2004 - Designated smoking areas - Renovated entire property - September 2022 ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - Plasma TV with cable/satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for KZT 10000.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: KZT 10000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. ### Property is also known as Hotel Kazzhol Hotel Kazzhol Almaty Kazzhol Kazzhol Almaty Kazzhol Hotel Kazzhol Hotel Almaty Hotel Kazzhol Almaty Hotel Hotel Kazzhol Almaty Almaty Hotel Kazzhol Almaty Hotel Almaty ## Frequently asked questions ### Does Hotel Kazzhol Almaty have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hotel Kazzhol Almaty? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Kazzhol Almaty on Dec 22, 2025 start from CA $117.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Almaty-Hotels-Hotel-Kazzhol-Almaty.h2301779.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Kazzhol Almaty pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Kazzhol Almaty? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Kazzhol Almaty? > Check-out is at noon. ### Does Hotel Kazzhol Almaty provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of KZT 10000 per vehicle applies. ### Where is Hotel Kazzhol Almaty located? > Located in Almaly District, this spa hotel is within 1 mi (2 km) of Hippodrome and MEGA Park. St Nicholas Cathedral and Auezov Kazakh Drama Theatre are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Kazzhol Almaty Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 44 8 - Good 41 6 - Okay 11 4 - Poor 7 2 - Terrible 2 ### 10/10 Excellent #### Evgeniya Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place ##### Evgeniya Stayed 1 night in Jul 2025 ### 8/10 Good #### FLeur May 28, 2025 Liked: Cleanliness, property conditions & facilities, room comfort 2 night stay. Nice hotel, good location. Staff efficient but not friendly ##### FLeur Stayed 2 nights in May 2025 ### 8/10 Good #### Lisa May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great room, decent price Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices. ![](https://a.travel-assets.com/ugc/hotel-reviews/6236b6ab-f38d-4050-9175-c557e715d686-1746454086693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c07f242f-22c0-4481-830b-4fe60d275148-1746454086063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aad12f34-d103-4434-a738-7cb85f4ad07a-1746454086567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/585baf51-9420-4db9-95d3-58214302e64a-1746454083038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 1 night in May 2025 ### 6/10 Okay #### Stuart Oct 6, 2024 Liked: Cleanliness, staff & service, amenities Hotel in need of renovation ##### Stuart Stayed 1 night in Oct 2024 ### 8/10 Good #### Megan Aug 8, 2023 Liked: Cleanliness, property conditions & facilities This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good! ##### Megan ### 10/10 Excellent #### Jonathan D Mar 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### our go-to hotel in Almaty this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent. ##### Jonathan D Stayed 1 night in Mar 2024 ### 8/10 Good #### Jason Jan 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English ##### Jason ### 10/10 Excellent #### Glynda Oct 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant! ##### Glynda Stayed 6 nights in Oct 2023 ### 8/10 Good #### Oleg Sep 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center ##### Oleg Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Makhmadrasul Dec 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellence It was so cool ##### Makhmadrasul Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Paul Aug 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The front entrance needs a ramp for bringing up luggage. There are only stairs. ##### Paul Stayed 1 night in Aug 2024 ### 4/10 Poor #### Oleksandr Oct 10, 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better. ##### Oleksandr Stayed 3 nights in Oct 2023 ### 6/10 Okay #### DAVID May 27, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment. ##### DAVID Stayed 2 nights in May 2023 ### 6/10 Okay #### Zhou May 19, 2024 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities Very old holster, The AC is broken, they can’t fix it ##### Zhou Stayed 4 nights in May 2024 ### 4/10 Poor #### Verified traveller Sep 26, 2023 Disliked: Property conditions & facilities, room comfort Not good at all ##### Verified traveller Stayed 6 nights in Sep 2023 ### 4/10 Poor #### Sally Sep 27, 2022 Disliked: Cleanliness, staff & service Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about. ##### Sally Stayed 2 nights in Sep 2022 ### 8/10 Good #### mats Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bra hotell för turister. Ligger bra till för sevärdheter. ##### mats Stayed 4 nights in Jun 2024 ### 8/10 Good #### aysan Oct 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cok rahat bir konaklama oldu.odamiz temiz ve sessizdi.kahvalti harikaydi. ##### aysan Stayed 1 night in Oct 2022 ### 10/10 Excellent #### orcun Aug 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### tesekkurler herher cok keyifliyfi personeli guzel ilgilendi tavsiye edeerim ##### orcun Stayed 11 nights in Jul 2021 ### 10/10 Excellent #### VITALIY Feb 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Очень хороший добротный отель. Несмотря на то что ему уже много лет, хозяева следят и обновляют постоянно. Молодцы!!! ##### VITALIY Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Sep 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Frühstück war nicht sehr abwechslungsreich und gut ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Thomas Jul 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### sehr gutes Preis/Leistungsverhältnis Zum Abschluss einer Zentralasien-Reise noch ein Besuch von Almaty mit Besuchen von landschaftlichen Sehenswürdigkeiten (Charyn-Canyon und Kolsay-Seen) in der näheren und weiteren Umgebung. Das Hotel Kazzhol bietet einen guten Service und arbeitet sehr professionell. Das Hotel war für mich wie eine Insel in dieser doch sehr grossen und unübersichlichen Stadt. Angenehm auch, dass sich eine grosse Einkaufsmall nur wenige Gehminuten entfernt befindet. ##### Thomas Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Rosa May 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo custo x benefício Boa localização, quarto espaçoso. Ótimo custo x benefício. ##### Rosa Stayed 1 night in Apr 2019 ### 4/10 Poor #### Vitaly Oct 29, 2018 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Я любил этот отель 10лет. Теперь и он испортился:( В данном отеле останавливался 2-3 раза в год на протяжении 10 лет. В этом году уже был в отеле летом. Испортился завтрак (ассортимент.....кофе...обслуживание), не стал писать негативный отзыв....думал разово....бывает.....и вот приехал во второй раз. За завтраком аналогичная ситуация с прошлым разом: обслуживание - не очень. Ассортимент бедный. Кофе - гуано. Прям в расстройстве. Возможно с появлением у хозяев новой "игрушки" в виде отеля в Астане, внимание к Алматинскому упало....качество начало падать...очень жаль. ##### Vitaly Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Jerzy Oct 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wesołe noce w Almaaty Dobry klasyczny Hotel. Blizko całej "starej Almaaty" z klubami , restauracjami, bazarem i centrami handlowymi. Jeśli masz problem "ochrona" i recepcja załatwią wszystkie "zachcianki" ##### Jerzy Stayed 9 nights in Oct 2018 ## Expedia's Latest Trends ### Hotels > [LaiLa Hotel CDMX](https://www.expedia.ca/Mexico-City-Hotels-LaiLa-Hotel-CDMX.h48676.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [Residence Inn by Marriott Nashville Downtown/Convention Center](https://www.expedia.ca/Nashville-Hotels-Residence-Inn-By-Marriott-Nashville-DowntownConvention-Center.h23533737.Hotel-Information) > > [Hotels near Mount Washington Alpine Resort](https://www.expedia.ca/Mount-Washington-Alpine-Resort-Hotels.0-l6089339-0.Travel-Guide-Filter-Hotels) > > [Fairmont Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels-Fairmont.0-0-d180002--bFairmont.Travel-Guide-Filter-Hotels) > > [Hotels in Trail](https://www.expedia.ca/Trail-Hotels.d181037.Travel-Guide-Hotels) > > [Hotels near Shea's Performing Arts Center](https://www.expedia.ca/Sheas-Performing-Arts-Center-Hotels.0-l6064405-0.Travel-Guide-Filter-Hotels) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive - Grand Reopening Coming Soon!](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Divi Aruba All Inclusive](https://www.expedia.ca/Oranjestad-Hotels-Divi-Aruba-All-Inclusive.h454052.Hotel-Information) > > [Incredible Tropical Retreat Full of Monkeys, Sloths, Toucans and much more](https://www.expedia.ca/Quepos-Hotels-Incredible-Tropical-Retreat-Full-Of-Monkeys.h19220284.Hotel-Information) > > [Ramada Hotel & Conference Center by Wyndham Kelowna](https://www.expedia.ca/Kelowna-Hotels-Ramada-Hotel-Conference-Center-By-Wyndham-Kelowna.h7401.Hotel-Information) > > [Hotels in Delhi](https://www.expedia.ca/Indira-Gandhi-Intl-Airport-Hotels.0-aDEL-0.Travel-Guide-Filter-Hotels) > > [Holiday Inn Toronto - Int'l Airport by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Toronto-Intl-Airport.h538.Hotel-Information) > > [Park Inn by Radisson Lübeck](https://www.expedia.ca/Luebeck-Hotels-Park-Inn-By-Radisson-Lubeck.h22129.Hotel-Information) ### Flights > [Flights from Grand Forks (GFK) to New York (LGA)](https://www.expedia.ca/lp/flights/gfk/lga/grand-forks-to-new-york) > > [Flights from Seward (SWD) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/swd/yvr/seward-to-vancouver) > > [Flights from Rome (FCO) to Catania (CTA)](https://www.expedia.ca/lp/flights/fco/cta/rome-to-catania) > > [Flights from Los Angeles (LAX) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/lax/yvr/los-angeles-to-vancouver) > > [Flights from Calgary (YYC) to Abuja (ABV)](https://www.expedia.ca/lp/flights/yyc/abv/calgary-to-abuja) > > [flights from albany intl airport](https://www.expedia.ca/lp/airports/alb/flights-from-albany-intl-airport) > > [Flights from Ottawa (YOW) to Fort Myers (RSW)](https://www.expedia.ca/lp/flights/yow/rsw/ottawa-to-fort-myers) > > [Flights from Winnipeg (YWG) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/ywg/lis/winnipeg-to-lisbon) > > [Flights from Regina (YQR) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yqr/phx/regina-to-phoenix) > > [Flights from Edmonton (YEG) to Alberta (YQL)](https://www.expedia.ca/lp/flights/yeg/yql/edmonton-to-lethbridge) ### Activities > [Things to do in Brossard](https://www.expedia.ca/Things-To-Do-In-Brossard.d7168.Travel-Guide-Activities) ### Packages > [Westfield London Shopping Centre](https://www.expedia.ca/Westfield-London-Shopping-Centre-Hammersmith-and-Fulham.d6159434.Vacation-Attraction) ### Vacation Rentals > [Florida Vacation Rentals](https://www.expedia.ca/Destinations-In-Florida.d211.Vacation-Rental-Destinations)