Overview of Five Seasons Almaty

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Breakfast Available
  • Laundry
  • Housekeeping

Explore the area

    Popular LocationPresidential Palace3 min drive
    Popular LocationRepublic Square3 min drive
    Popular LocationAlmaty Central Stadium6 min drive
    AirportAlmaty (ALA-Almaty Intl.)31 min drive

Choose dates to view prices

  • Comfort Double Room, Bathtub

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsComfort Double Room, Bathtub
  • Economy Double Room, 2 Bedrooms

    Room amenities

    • 150 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Double Room, 2 Bedrooms
  • Twin Room

    5/5 guest room rating

    Room amenities

    • 193 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room
  • Family Room, Bathtub

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 6
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsFamily Room, Bathtub
  • Classic Double Room

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 2 Double Sofa Beds
    More detailsClassic Double Room
  • Standard Triple Room

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 3
    • 3 Twin Beds
    More detailsStandard Triple Room

About this area


Five Seasons Almaty is located in Almaty. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, and travelers looking to shop may want to visit Colibri and MEGA Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Medeu Stadium.
Visit our Almaty travel guide
Popular Location

What's nearby

  • Dostyk Plaza - 38 min walk
  • National Museum of Kazakhstan - 2 min drive
  • Presidential Palace - 3 min drive
  • Republic Square - 3 min drive
  • Almaty Central Stadium - 6 min drive

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • AirportAlmaty (ALA-Almaty Intl.) - 31 min drive


  • Loft Cafe — 7 min walk
  • Sumo San — 8 min walk
  • Dinastia — 14 min walk
  • LT Bar & Grill — 18 min walk
  • Gloria Jean's Coffees — 19 min walk

About this property

Five Seasons Almaty

Hotel in Almaty with free valet parking and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a meeting room, and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. All 23 rooms provide conveniences like electric kettles and dishwashers, plus free WiFi and stovetops. Desks and free toiletries are also available to guests.
Five Seasons Almaty offers 23 accommodations with slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: KZT 500.00 for adults and KZT 500 for children
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities


  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • Russian

Business services

  • 1 meeting room


  • Garden


  • Smoke-free property

Room amenities


  • Free toiletries

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Stovetop


  • Desk
  • Iron/ironing board (on request)
  • Slippers



Check-in time starts at 2:00 PM
Minimum check-in age - 18


Check-out before 12:30 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: KZT 500.00 for adults and KZT 500 for children (approximately)
  • Airport shuttle fee: KZT 3000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Frequently asked questions

Can I cancel my reservation for free at Five Seasons Almaty and receive a full refund?
Yes, Five Seasons Almaty offers free cancellation on select room rates, because flexibility matters! Please refer to Five Seasons Almaty cancellation policy on our site for more details about any exclusions or requirements.
Is Five Seasons Almaty pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Five Seasons Almaty?
Self parking and valet parking are free at this property.
What time is check-in at Five Seasons Almaty?
Check-in begins at 2:00 PM.
What time is check-out at Five Seasons Almaty?
Check-out is at 12:30 PM.
Does Five Seasons Almaty provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 3000.00 per vehicle, one way, applies.
Where is Five Seasons Almaty located?
Situated in Almaty, this hotel is within 1 mi (2 km) of National Museum of Kazakhstan, Presidential Palace, and Republic Square. Almaty Central Stadium and Colibri are also within 2 mi (3 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value budget hotel
For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely hard to beat price for $15 per night.
I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
Lots of cockroaches
The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre
Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018

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