DoubleTree by Hilton Almaty

Property class: 4

Choose dates to view prices

Consider a stay at DoubleTree by Hilton Almaty and take advantage of a terrace, a coffee shop/cafe, and a hair salon. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a chair, a TV, and a window with a city view.

Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Deluxe Room, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with a large bed, a desk with a lamp, a phone, and a view of the cityscape through a window.

Family Room, Multiple Beds

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with a mountain view.

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a brown sofa, a desk, a chair, a TV, and a painting on the wall.

Suite, 1 King Bed

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Family Room, Multiple Beds

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk with a coffee maker, a chair, and a view of mountains through the window.

Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Almaty, DoubleTree by Hilton Almaty is in the city center. Republican German Drama Theatre and Auezov Kazakh Drama Theatre are cultural highlights, and some of the area's landmarks include Almaty Opera House and Kazakhstan Independence Monument. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Medeu Skating Rink. Visit our Almaty travel guide
Map
115 Dosmukhamedov Street 05000, Almaty, 0500-00

What's nearby

  • A cityscape at dusk with snow-capped mountains in the background and a prominent building with a green roof in the foreground.
    Almaty Opera House
    7 min drive - 6.5 km
  • Republican German Drama Theatre
    2 min drive - 2.3 km
  • MEGA Park
    5 min drive - 5.4 km
  • Zenkov Cathedral
    6 min drive - 5.8 km
  • Panfilov Park
    7 min drive - 6.5 km

Getting around

  • Almaly
    16 min drive
  • Almaty Station
    20 min drive
  • Almaty (ALA-Almaty Intl.)
    19 min drive

Restaurants

  • Тамада
    9 min walk
  • Shipudim
    4 min walk
  • Kuldzha Hogo
    15 min walk
  • Кондитерский дом Куликовский
    16 min walk
  • Золотой Дракон
    6 min walk

About this property

DoubleTree by Hilton Almaty

  • Upscale hotel located in Almaly District
  • Consider a stay at DoubleTree by Hilton Almaty and take advantage of a terrace, a coffee shop/cafe, and a hair salon. Treat yourself to a facial, a body scrub, or a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
    • A 24-hour front desk, multilingual staff, and an elevator
  • Room features
  • All 112 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • 42-inch LCD TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 146 reviews
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includes taxes & fees
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Frequently asked questions

Does DoubleTree by Hilton Almaty have a pool?

Yes, this property has an indoor pool and a children's pool.

Is DoubleTree by Hilton Almaty pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Almaty?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at DoubleTree by Hilton Almaty?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 17000 per vehicle applies.

Where is DoubleTree by Hilton Almaty located?

Located in Almaly District, this spa hotel is within 3 mi (5 km) of Republican German Drama Theatre, Casino Zodiak, and Auezov Kazakh Drama Theatre. Fantasy World Almaty and St Nicholas Cathedral are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Almaty Reviews

8.2

Very good

9.0

Cleanliness

10

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have really enjoyed the roof restaurant and the gym 💪
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
A comfortable enough stay for those not spending a lot of time in the hotel and don’t have special needs. Staff were friendly and helpful and rooms are a good size with a modern bathroom. Two issues that unfortunately will mean I would not book again - the wifi will not hold up for business calls and the vegetarian options are very limited compared to other hotels I have stayed in in Almaty. If neither is important to you than this is a decent hotel pick!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Great spa!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Gym and Location

Good hotel in rhe middle of the city, has parking and the Best Hotel Gym i have ever seen. In fact one of the Best Gyms in general. If you are a fitness enthusiasts, this is the Hotel for you.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
We were advised this property had only opened 2 weeks prior to our arrival (late July 2019). We had specifically selected this hotel for the Hilton reputation and swimming pool facilities. Both let us down. 1) The pool was not finished (even though advertised with pictures). I was told notice online was provided but this was not the case nor were I advised as part of my booking confirmation. 2) The service and amenities was like staying at "Faulty Towers". Getting ice delivered was always delayed and required constant follow up with the customer care line. The wifi continued to drop out, to a point it no longer worked. The iron was not able to be plugged in to operate (a replacement iron was needed, that also took some time to arrange). There was no power point available in the bathroom to use the hair-dryer. The shower took time for the hot water to come through and then constantly dripped after the facet had been turned off. The person in the lobby was so un-welcoming making us feel uncomfortable each time we passed through. And the concierge was to busy to provide any help. We were provided with a room upgrade after I expressed my disappointment with the swimming pool and asked if anything that could be done to improve our situation, though the upgraded room just brought more disappointment, Such a shame as we were so looking forward to returning to the Hilton chain of hotels again.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are dark. Even when we had big room in soace was only small windows
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель

Хороший отель в историческом центре. Достойный сервис и услуги. Reasonable цены.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
فندق جميل والخدمات رائعه لاكن قديم شوي ويحتاج الى مخدات جيده حيث ان المخده تعورلك راسك nice hotel but the pillow is bad when u wake up your head in pain
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель недалеко от центра

Отличный отель. Ресторан на крыше - хорош! Бармен старался выполнить любую просьбу и мы даже придумали новый коктейль :-) Рекомендую!
Stayed 5 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic service from the team at Almaty Hilton DoubleTree. My trip was unexpectedly lengthened from 4 days to 21 and the hotel was accommodating with all my needs. Great food also.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel
Stayed 4 nights in Jun 2021
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel looks great at first glance. I visited for one night with my son. Unfortunately the visit wasn’t great overall and from other experiences I can confirm the food is not very good at all. Upon arrisecurity guard
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.
Stayed 3 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transit stay in Almaty

Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but could improve easily

Even if the hotel looks new, the bath is already quite used (room 711). TV was with weak reception (satellite?). At the check-in they wanted me to pay for the stay while I prepaid via hotel.com. Breakfast, staff and fitness center amazing.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiley staff; central location Great terrace view General manager Fevzi and his team are doing a great job there👍
Stayed 4 nights in Jan 2021
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
ÜCRET HOTELİN KALİTE VE HİZMETİNE GÖRE PAHALI
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시내 중심의 아주 좋은 호텔

시내 한복판에 위치하나 아주 조용한 신축 호텔. 침실 뿐만 아니라 수영장, 사우나, 헬스장 등 시설 우수. 매우 추천
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
호텔이 크지는않지만 수영장 헬스장 등 편의시설 완비 가성비대비 좋아요
Stayed 27 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

대부분 매우 만족!

위치와 분위기, 룸컨디션은 매우 좋음. 깔끔하고 조용함. 조식은 생각보다 다양하지 않음...
Stayed 9 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋고 깨끗한 호텔

깨끗하고 위치가 아주 좋습니다. 직원도 친절하고 좋았습니다.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025