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Hôtel Universel

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Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hôtel Universel

Hôtel Universel

3.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

Explore the area

  • Popular LocationAlma College11 min walk
  • Popular LocationParc de Falaise13 min walk
  • Popular LocationVille d'Alma Spectacles3 min drive
  • AirportRoberval, QC (YRJ)61 min drive

Choose dates to view prices

About this area

Alma

Hôtel Universel is located near the beach and in an area with good shopping. Don't miss out on a visit to Jardin Scullion. Spend some time exploring the area's activities, including skiing, hiking/biking trails, and outlet shopping.
Visit our Alma travel guideOpens in a new window
Map

What's nearby

  • Alma College - 11 min walk
  • Parc de Falaise - 13 min walk
  • Ville d'Alma Spectacles - 3 min drive
  • L'Odyssee des Batisseurs - 6 min drive
  • Lac St Jean Golf Club - 21 min drive

Getting around

  • Roberval, QC (YRJ) - 61 min drive

Restaurants

  • Gd Oeufs Dejeuner - 6 min walk
  • Microbrasserie Lion Bleu - 6 min walk
  • Le Crapaud - 7 min walk
  • Café du Clocher - 7 min walk
  • Ye midi / Le décanteur - 8 min walk

About this property

Hôtel Universel

3.5-star hotel with full-service spa and fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Hôtel Universel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: CAD 13.50 for adults and CAD 6 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Pacini

Things to do

  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting rooms - 13

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Entertainment

  • Cable channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Washer and dryer
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3 star
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Business-friendly
Business-friendly
Hotel
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Pool
Pool

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: CAD 13.50 for adults and CAD 6 for children (approximately)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 304 out of 559 reviews
5 - Excellent 54%
Rating 4 - Good. 198 out of 559 reviews
4 - Good 35%
Rating 3 - Okay. 42 out of 559 reviews
3 - Okay 8%
Rating 2 - Poor. 12 out of 559 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 559 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Comfortable, clean, nicely laid out. Wi-Fi speed good. Staff very friendly
Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 2 nights in Dec 2021