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Overview of PortBlue Club Pollentia Resort

Photo gallery

Reception
Beach nearby, scuba diving, water skiing, windsurfing
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationBahia de Pollensa1 min walk
    Popular LocationS'Albufereta3 min walk
    Popular LocationPlaya de Can Cullerassa19 min walk
    AirportPalma de Mallorca (PMI)40 min drive
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About this area

Puerto de Pollensa

Located in Alcudia, PortBlue Club Pollentia Resort is in the mountains and near the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Alcudia Beach and Playa de Muro. Traveling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. With snorkeling and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Puerto de Pollensa travel guide
Popular Location

What's nearby

  • Bahia de Pollensa - 1 min walk
  • S'Albufereta - 3 min walk
  • Platja del Corral d'en Bennàssar - 19 min walk
  • Playa de Can Cullerassa - 19 min walk
  • Es Clot - 5 min drive

Getting around

  • Sa Pobla Station - 15 min drive
  • AirportPalma de Mallorca Airport (PMI) - 40 min drive

Restaurants

  • Denario — 1 min walk
  • Ancora — 1 min walk
  • Sa Caseta — 3 min drive
  • Restaurante S'arc — 3 min drive
  • Can Costa — 3 min drive

About this property

PortBlue Club Pollentia Resort

Family-friendly resort with 3 restaurants and 4 outdoor pools
This smoke-free resort features 3 restaurants, 2 indoor pools, and 4 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 3 poolside bars, and 4 bars/lounges are onsite. All 532 rooms offer free WiFi, balconies, and flat-screen TVs with satellite channels. Guests will also find refrigerators, minibars, and room service.
PortBlue Club Pollentia Resort offers 532 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bidets and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 14 per person
  • 3 restaurants
  • 3 poolside bars and 4 bars/lounges
  • Room service available

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference center (7158 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 31 2020 to December 31 2020 (dates subject to change).
The property is closed during November, December, January, and February.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the swimming pool or health club
Guests under 16 years old are not allowed in the spa

Property is also known as

Club Pollentia
Club Pollentia Resort
Club Resort Pollentia
Pollentia
Pollentia Club
Pollentia Club Alcudia
Pollentia Club Resort
Pollentia Club Resort Alcudia
Pollentia Resort
Pollentia Club Hotel Alcudia
Pollentia Club Resort Alcudia, Majorca
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
PortBlue Club Pollentia Alcudia, Majorca
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort Resort Alcudia

Frequently asked questions

Can I cancel my reservation for free at PortBlue Club Pollentia Resort and receive a full refund?
Yes, PortBlue Club Pollentia Resort offers free cancellation on select room rates, because flexibility matters! Please refer to PortBlue Club Pollentia Resort cancellation policy on our site for more details about any exclusions or requirements.
Does PortBlue Club Pollentia Resort have a pool?
Yes, this property has 2 Indoor pools, 4 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.
Is PortBlue Club Pollentia Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at PortBlue Club Pollentia Resort?
Self parking is free at this property.
What time is check-in at PortBlue Club Pollentia Resort?
Check-in is from 2 PM - anytime.
What time is check-out at PortBlue Club Pollentia Resort?
Check-out is at noon. Late check-out is available for EUR 25 (subject to availability).
Does PortBlue Club Pollentia Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 85.00 per person, roundtrip, applies.
Are there all-inclusive benefits at PortBlue Club Pollentia Resort?
Some rate plans available at this property are all-inclusive.
Where is PortBlue Club Pollentia Resort located?
This family-friendly Alcudia resort is located by the sea, within a 5-minute walk of Bahia de Pollensa and S'Albufereta. Alcudia Beach and Alcudia Port are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
459
4 - Good
409
3 - Okay
75
2 - Poor
33
1 - Terrible
11

4.2/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Glad we upgraded the room, lots of space, clean and comfortable. Dinner is varied with plenty healthy options. Spa is incredible.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
In a lovely setting across the road from the beach. So many amenities for all ages. Didn’t stay long enough this time but we will return! Buffet breakfast excellent with so much choice
Stayed 2 nights in Mar 2020

5/5 Excellent

Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel offered free Spa amenities with the booking of the hotel, and that it was nicely layed out for rooms to dining places.
Stayed 10 nights in Jul 2019

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