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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Savor your mornings with a delicious breakfast then head out to explore nearby music venues like Troy Savings Bank Music Hall.

Choose dates to view prices

In the heart of Troy, Best Western Plus Franklin Square Inn Troy/Albany offers a warm welcome with its free full breakfast and coffee shop/cafe. Take advantage of the garden, laundry facilities, luggage storage, elevator, 24-hour front desk and laundry services. The hotel's location near Rensselaer Polytechnic Institute has left guests praising its convenient setting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Plus Franklin Square Inn Troy/Albany pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on May 27, 2026 start from CA $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Franklin Square Inn Troy/Albany?

Check-out is at 11 AM.

Where is Best Western Plus Franklin Square Inn Troy/Albany located?

Situated in the historical district, this hotel is within a 10-minute walk of Rensselaer Polytechnic Institute, Troy Savings Bank Music Hall, and Russell Sage College. Palace Theater and MVP Arena are also within 9 mi (15 km).

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Selasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Best Western. They have a great staff, very happy and pleasant and helpful attitudes!!..And A very safe environment! I absolutely loved the stay and the breakfast was the best!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. We walked to dinner (Dinasaur Barbecue ) and then to a concert at Troy Savings Hall. The bed was super comfortable and the breakfast was great. Kudos to the omelette maker!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erika C

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, safe and breakfast was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marilyn

New clean atmosphere in all areas. Always great people at the desk. Wonderful , comfortable rooms. Nice breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The Christmas decorating was stunning. The front desk staff were extremely friendly and helpful!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ladies at reception! Very welcoming and helpful. Hotel is in a great location walkable to the historic district. Very clean! Parking and gym are also welcomed perks. Thank you for the excellent coffee served all day and night. The breakfast buffet was nice too, lots of options. I’d stay here again. Thank you again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room spacious snd spotless. Staff welcoming. Breakfast had lots of choices, all good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
We always stay here when we're in Troy. Staff are outstanding! Plus great breakfast, and location. Right across the street from our favorite restaurant - Emery's.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Hotel was recently refurbished. Beds were comfortable. Breakfast had many choices. I couldn’t believe during a snow storm that happened while we were there, someone on the hotel staff scraped off the snow on our car!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice front desk
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here again! Super convenient location and clean hotel.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Its in a great location of downtown troy. Nice restaurants, shops, bakeries, etc
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good breakfast Bed was a little uncomfortable but otherwise the room was good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ADRIENNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Beds were comfortable. Location is perfect for us. Will stay here again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near stores, restaurants, and the river. Updated rooms, fantastic breakfast included.
Hudson river by the hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and they had laundry facilities. Perfect for our long trip.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place!

Very clean which is most important to me, great variety of breakfast foods and nice amount of hours that it was available, plus great little town, I will stay longer next time!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet stay. Continental breakfast was also nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facility were top class
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Very clean and staff is exceptionally welcoming. Comfortable beds and pillows.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well-maintained and staffed, and is ideally located at the edge of the historic downtown area, which is full of classic buildings and row houses. There is a very lively Dinosaur BBQ right across the street, and other restaurants nearby. Visiting Troy is an unexpected treat!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
There's parking, but also you can easily walk to several restaurants and the free breakfast is great with vegan options.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Rhe eooms were sparkling clean, breakfast was 😋 delicious. Room was a little small but it worked fine and was functional.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities
A great value hotel close to Troy centre. Very helpful staff and good sized rooms.
Stayed 4 nights in May 2025
Verified

8/10 Good

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast!

Breakfast was one of the better free hotel breakfasts I’ve had!
Stayed 1 night in Jul 2025