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Reviews

4.2 / 5Very Good
651 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Troy Savings Bank Music Hall
    7 min walk
  • Popular Location
    Rensselaer Polytechnic Institute
    10 min walk
  • Restaurant
    Dinosaur BBQ
    2 min walk
  • Restaurant
    Ryan's Wake
    2 min walk
  • Airport
    Albany, NY (ALB-Albany Intl.)
    13 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Accessible, Bathtub

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed with Sofa bed, Fireplace, River View (with Sofabed)

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room Amenities

    • Sleeps 4
    More details

About this area

Troy

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the business district. Palace Theater and The Egg are cultural highlights, and travellers looking to shop may want to visit Colonie Center Mall. Looking to enjoy an event or a game while in town? See what's happening at Times Union Center or Joseph L Bruno Stadium. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Troy Savings Bank Music Hall - 7 min walk
  • Rensselaer Polytechnic Institute - 10 min walk
  • Russell Sage College - 11 min walk
  • Siena College - 10 min drive
  • Palace Theater - 10 min drive

Getting around

  • Albany-Rensselaer Station - 13 min drive
  • Albany, NY (ALB-Albany Intl.) - 16 min drive

Restaurants

  • Dinosaur BBQ - 2 min walk
  • Ryan's Wake - 2 min walk
  • Jose Malone's - 3 min walk
  • Cafe Delicious - 3 min walk
  • Brown's Brewing Company - 3 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel with free breakfast, walk to Rensselaer Polytechnic Institute
This smoke-free hotel features a 24-hour fitness centre, a coffee shop/café and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. All 88 rooms offer flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include free local calls, hairdryers and ironing boards.
Best Western Plus Franklin Square Inn Troy/Albany offers 88 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 32-inch Flat-screen televisions come with cable channels.
Rooms are equipped with complimentary dial-up Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free dial-up Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking

Food and drink

Free full breakfast
1 coffee shop/cafe

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
Handrails in stairwells
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Pets

  • Pets are allowed for an extra charge of USD 30 per pet, per day.
  • 2 per room (up to 80 lb/36 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Best Western Plus Franklin Square Inn Troy/Albany Troy
  • Best Western Plus Franklin Square Troy/Albany Troy
  • Best Western Plus Franklin Square Troy/Albany
  • Franklin Square TroyAlbany
4.2

Very Good

5 - Excellent
310
4 - Good
235
3 - Okay
68
2 - Mediocre
23
1 - Poor
15
4.4
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Very clean, attitude of staff excellent. Convenient to other facilities.

    Stayed 1 night in Jan. 2020

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Amenities

    The hotel and Expedia are not in communication. We booked a dog friendly room & when we got there, they said that Expedia lists that, but it’s not a “thing”. So they charged us another $25 for a non dog friendly room, as a “dog cleaning fee”. It was weird... but.. it was after 9pm& we didn’t want to try to find another place to stay.

    Stayed 1 night in Jan. 2020

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