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UDS Backwater Resort

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of UDS Backwater Resort

UDS Backwater Resort

4.5 out of 5

4.0/5 Very good

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationVembanad Lake6 min walk
  • Popular LocationAlleppey Lighthouse35 min drive
  • Popular LocationAlappuzha Beach36 min drive

Choose dates to view prices

About this area

Alappuzha

Located in Alappuzha, UDS Backwater Resort is near the airport and on the waterfront. Alleppey Lighthouse is a local landmark, and the area's natural beauty can be seen at Alappuzha Beach and Vembanad Lake.
Popular Location

What's nearby

  • Vembanad Lake - 6 min walk
  • Alleppey Lighthouse - 35 min drive
  • Alappuzha Beach - 36 min drive
  • Marari Beach - 67 min drive
  • Kumarakom Boat Jetty - 108 min drive

Getting around

  • Thiruvizha Station - 18 min drive
  • Cochin International Airport (COK) - 74 min drive

Restaurants

  • Cafe Paradiso — 5 min drive
  • Makkani — 5 min drive
  • Himalaya — 6 min drive
  • Indian Coffee house — 6 min drive
  • Kreamkorner — 6 min drive

About this property

UDS Backwater Resort

Luxury hotel with free valet parking and restaurant
A restaurant, an outdoor pool, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a coffee shop/café, a steam room, and a conference center are onsite. All 42 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and down comforters, and guests will also find conveniences like electric kettles and free tea bags/instant coffee.
UDS Backwater Resort offers 42 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: INR 550 for adults and INR 300 for children
  • 1 restaurant and 1 coffee shop/café
  • 24-hour room service

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 1500
  • Christmas Eve (24 December) Gala Dinner per child: INR 950 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3000
  • New Year's Eve (31 December) Gala Dinner per child: INR 1750 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: INR 550 for adults and INR 300 for children (approximately)
  • Airport shuttle fee: INR 3000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

UDS Backwater Resort Alappuzha
UDS Backwater Alappuzha
UDS Backwater
UDS Backwater Resort Hotel
UDS Backwater Resort Alappuzha
UDS Backwater Resort Hotel Alappuzha

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 3 out of 6 reviews
5 - Excellent 50%
Rating 4 - Good. 1 out of 6 reviews
4 - Good 17%
Rating 3 - Okay. 1 out of 6 reviews
3 - Okay 17%
Rating 2 - Poor. 1 out of 6 reviews
2 - Poor 17%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.2/5

Staff & service

3.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is beautiful. However, a lot of it is still under construction. Nowhere on the hotel's website was this indicated or in any way communicated to us. We weren't told that our suit was adjacent to one that was under construction. It wasn't a good surprise! We spent a lot of time contacting the front desk because the services that you expect to receive at any other hotel (at this price) weren't provided or things that were promised weren't delivered (toilet paper, bottled water and additional bed). Our suit wasn't cleaned the second day of our stay because the cleaning crew was too busy and they came to do so close to bedtime. The restaurant and the staff were fabulous! Great food. I eat gluten/dairy free and they were very helpful. However, they don't serve alcoholic beverages. Again, nowhere on the hotel's website was this indicated or in any way communicated to us. There aren't any amenities for kids here. The "playroom" has a couple of board games. Don't plan on catching an Uber from here. If you are looking for a beautiful location with excellent customer service (until they get their act together at this one), I recommend traveling down to the The Raviz Ashtamudi instead.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
Wonderful trip, great for kids and adults alike. Can include more activities that would make it amazing. Spa massages are worth a trial too.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location in Alleppey
Fantastic luxurious new build hotel. Beautiful pool. Great staff and excellent value and tasty food. Wish we’d had time to stay longer. Upon our art st check in the receptionist arranged a two hour boat trip through The backwaters
Stayed 1 night in Apr 2019