Al Haouz Vacation Packages

The staff were helpful and very nice. There are several buildings so unfortunately we had to walk down three flights of stairs, then down a short street then up three flights of stairs for breakfast every day. That was a bit of an inconvenience. The main building seems to be a little nicer than the building we were in. The towels I believe are the same towels I donated to Goodwill in 1982 sadly, one day we returned from our outing and there were no towels at all in our room because they don’t have enough towels to replace your towels when they’re washing them. Thus you are without towels sometimes for periods of time. Unacceptable.Breakfast was nice but no protein except for a small portion of yogurt. Eggs would’ve been nice.

Best riad Extra and food quiet expensive but place very nice

Excellent breakfast, the staff were very friendly and flexible. The room was very clean and refreshed every day, the beds were comfortable and the location was near to everything whilst being a bit out of the way to be quieter. It was hard to find, so get good directions and keep your own sat nav on in the taxi to make sure they get you as close as possible

Amazing location and a nice hotel overall but the service is pretty lacking. There was no “do not disturb” sign in our room and we went down to reception and asked them not to clean the room one day, they went in and did it anyway. The reception wouldn’t provide change for notes and made us use our card but had another till they were using to give change from the bar. You have to walk from the restaurant downstairs to reception any time you want to pay for anything. We pre-booked a taxi for 7.40am to the airport on our last day the night before but this meant nothing, they call the taxi on the day at the time you requested so we came down expecting our taxi to be ready and had to wait another 15 mins. Breakfast is decent but otherwise the food is very poor (bordering on inedible) so would recommend eating out.