Al Diyafa Mall Tours and Activities

I couldn’t fault the hotel — it was perfect. We travelled from Scotland on an overnight flight and arrived very early, around 9 a.m. Although check-in was at 3 p.m., the staff kindly allowed us to check in early so we could rest, which we really appreciated. I was visiting Jeddah for my niece’s wedding, and the whole experience was wonderful. On departure day, even though our flight was at night, they also allowed us to stay until 3 p.m., which made a big difference. The service was excellent, the staff were very kind and helpful, and the hotel was extremely clean. The location is very convenient, surrounded by shopping, restaurants, and cafés. Thank you very much for such a lovely stay We staid in room 2250

We stayed at Address Jabal Omar Makkah for 14 days, alhamdulillah, and it was truly a beautiful experience for me and my partner. From start to finish, the service was exceptional and made our stay even more special. A special thank you to the restaurant team. The manager, Suhan Shaikh, and the staff members Mohammed Asif Uddin and Mohammed Sameer were absolutely amazing with us. They really took care of us throughout our stay. My family has a gluten allergy, and they went above and beyond to accommodate her needs. They arranged gluten free bread for us and even provided separate spreads like Nutella to avoid any contamination. Every single day we were welcomed with warm smiles and genuine kindness. Their professionalism and thoughtfulness did not go unnoticed. We would also like to thank our cleaner, Jahanghir Alam, who did a fantastic job. He was kind, humble, and always ready to help. He kept our room spotless and made sure we had everything we needed at all times. Overall, our stay was comfortable, peaceful, and memorable. We are truly grateful for the outstanding hospitality and would highly recommend this hotel to anyone visiting Makkah (do note, it can be an issue for the elderly or any mobility issues as it’s a bit of a walk with stairs or a shuttle bus and again stairs/lifts to get to the haram but great for younger people). May Allah put barakah in all of their work, Ameen.

The room was spacious, and the staff members were friendly. Amazing Red Sea view.