Al Diyafa Mall Tours and Activities

Good customer service and clean rooms. Excellent location.

⸻ Address Jabal Omar is a new hotel, but unfortunately the customer service is very poor. Even after the drop-off by the Jabal Omar shuttle bus, the hotel is not within the Haram area, and you still have to walk about 10–12 minutes to reach the Masjid. This might be manageable for young people, but it is not convenient for elderly guests who really need to stay much closer. Overall, the hotel feels quite far, the service is not good, and the food is very expensive. If you plan to dine in the hotel or have breakfast there, the prices are too high. Also, there are no nearby restaurants, so you don’t really have other options for food in the area. Sky Musalla is a great place to pray, but it is very small compared to the number of guests staying in Towers 1 and 2. Because of this, the area gets full very quickly, and if you are even 15-20 minutes early before salah start time, it is often closed. This becomes very inconvenient for people who want to pray, especially during busy prayer times. I would strongly suggest pilgrims avoid this hotel and instead book something closer, like near the Clock Tower. Please consider all the pros and cons carefully before booking this hotel.

Clean room | good Staff | Shops nearby | Business-friendly