Title: Grand Eliana Hotel Conference & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15163659&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Eliana Hotel Conference & Spa Guests gather for the manager's reception to unwind or explore international flavors from around the world at this conference hotel and spa retreat ## Photo gallery for Grand Eliana Hotel Conference & Spa ![2 bars/lounges - Grand Eliana Hotel Conference & Spa (Addis Ababa)](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/0a1313dc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (USD 20 per person) - Grand Eliana Hotel Conference & Spa (Addis Ababa)](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/ea5b1c86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Single Room - Grand Eliana Hotel Conference & Spa (Addis Ababa)](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/d53847b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Grand Eliana Hotel Conference & Spa (Addis Ababa)](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/89516c96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Eliana Hotel Conference & Spa (Addis Ababa)](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/a4b1e34b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Eliana Hotel Conference & Spa in Arada offers a retreat with two international cuisine restaurants. Book deep-tissue massages and manicures at the spa, swim in the indoor pool, or explore the shopping mall and coffee shops. Guests praise the helpful staff. ## Reviews 7.2 Good ## Popular amenities - Pool - Spa - Free airport shuttle - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15163659&PinnedHotelID=15163659&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Single Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/670976a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Bathrobes - 376 sq ft - City view - Sleeps 1 - 1 Twin Bed ### View all photos for Deluxe Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/d5dbee28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer - 484 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/793c1c98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 7.0 Good 4 reviews ### Highlights Furnished balcony or patio Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer - 484 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Executive Suite, 1 King Bed, Kitchen ![Executive Suite, 1 King Bed, Kitchen | Private kitchenette](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/c0add11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Kitchen ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV - 947 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15170000/15163700/15163659/cd626779.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer - 55 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/86000000/85260000/85253800/85253744/264e88e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cassiopeia Hotel Bole - Free airport shuttle - Parking included - Free WiFi - Restaurant 9.0 Wonderful 19 reviews CA $87 CA $100 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Addis-Ababa-Hotels-Hotel-Cassiopeia.h85253744.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=289&destination=Addis Ababa (and vicinity)&destType=MARKET&latLong=8.994484,38.771083&searchId=93f91409-d172-4276-96f9-b2241dacfc4f&top_cur=CAD) Ad ![Luxury Suite](https://images.trvl-media.com/lodging/107000000/106190000/106189200/106189178/d42c239a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Addis Ville Hotel Apartment Bole - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAddis-Ababa-Hotels-Eliana-Hotel.h15163659.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAddis-Ababa-Hotels-Eliana-Hotel.h15163659.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.02902%2C38.75166&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2qIjJfeaVKDVhpKMyGs0mgeYYQI=) 1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103 #### What's nearby - St. George's Cathedral \- 12 min walk \- 1.0 km - Friendship Park \- 12 min walk \- 1.0 km - Holy Trinity Cathedral \- 2 min drive \- 1.7 km - Unity Park \- 2 min drive \- 1.7 km - Menelik II's Palace \- 2 min drive \- 1.7 km #### Getting around - Bole Intl. Airport (ADD) - 29 min drive #### Restaurants - ‪Marcus Addis Restaurant & Sky Bar - ‬2 min drive - ‪ቶሞካ ቡና | Tomoca Coffee - ‬3 min walk - ‪Ristorante Castelli - ‬2 min drive - ‪Meskott - ‬3 min drive - ‪Galani Coffee - ‬16 min walk ## About this property ### Grand Eliana Hotel Conference & Spa Upscale hotel located in Arada You can look forward to a free roundtrip airport shuttle, a free daily manager's reception, and a terrace at Grand Eliana Hotel Conference & Spa. Indulge in a Swedish massage and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and 2 coffee shops/cafes. Other perks include: - An indoor pool - Free self parking and valet parking - Buffet breakfast (surcharge), an area shuttle, and free newspapers - Tour/ticket assistance, ATM/banking services, and a banquet hall Room features All 80 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with showers and free toiletries - Flat-screen TVs with premium channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Classic Twin Room](https://images.trvl-media.com/lodging/9000000/8420000/8416300/8416264/3830d037.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Residence Suite Hotel Kirkos - Hot tub - Breakfast included - Parking included - Free WiFi 8.2 Very good 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=8416264&PinnedHotelID=8416264&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Ethiopian cuisine](https://images.trvl-media.com/lodging/7000000/6300000/6296400/6296396/9e0d4955.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarem International Hotel Piazza - Spa - Free airport shuttle - Parking included - Free WiFi 7.8 Good 65 reviews CA $92 CA $106 total includes taxes & fees Jan 9 - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour free roundtrip airport shuttle - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children - 2 bars/lounges - 2 coffee shops/cafes - 2 restaurants - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Degeman and Arada Soho ### Things to do - Designer stores - Full-service spa - Health club - Indoor pool - Sauna - Shopping mall ### Family friendly - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 5 meeting rooms - Business center - Conference center ### Outdoors - Barbecue grill - Terrace ### Full-service spa - Deep-tissue massages - Manicures/pedicures - Swedish massages ### Accessibility - Elevator ### More - 1 building - 12 floors - Ballroom - Banquet hall - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children - Rollaway bed fee: USD 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Eliana Hotel Addis Ababa Eliana Addis Ababa Eliana Hotel Grand Eliana Conference & Spa Grand Eliana Hotel Conference Spa Grand Eliana Hotel Conference & Spa Hotel Grand Eliana Hotel Conference & Spa Addis Ababa ## Frequently asked questions ### Does Grand Eliana Hotel Conference & Spa have a pool? ### How much does it cost to stay at Grand Eliana Hotel Conference & Spa? ### Is Grand Eliana Hotel Conference & Spa pet-friendly? ### How much is parking? ### What time is check-in at Grand Eliana Hotel Conference & Spa? ### What time is check-out at Grand Eliana Hotel Conference & Spa? ### Does Grand Eliana Hotel Conference & Spa provide a shuttle to the airport? ### Where is Grand Eliana Hotel Conference & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Eliana Hotel Conference & Spa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.2 Location ### 7.6 Staff & service ### 6.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 17 8 - Good 35 6 - Okay 20 4 - Poor 7 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Mohamed Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel in a central location. The staff and hospitality is world class. The bed was comfortable and the room immaculately clean. Looking forward to staying again. ##### Mohamed Stayed 2 nights in Jun 2025 ### 8/10 Good #### amar Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 days stay @ Hotel Eliana It’s a nice hotel comfortable beds, clean linen, friendly staff at your service right from front desk manager to F&B manager to GM. The airport pickup was a breeze. Very comfortable stay at this hotel with excellent views. WiFi was hassle free, warm water in bathroom available, kettle with enough tea bags always available. Suggestions - the Bathroom fitting and fixtures can be upgraded. ![Kettle and ET tea ](https://a.travel-assets.com/ugc/hotel-reviews/cdddd119-65c8-4141-a3dd-af4c9865417b-1751469331078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Comfortable bed ](https://a.travel-assets.com/ugc/hotel-reviews/50385b3b-469c-4c05-a771-7d88c3645182-1751469374332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the room balcony ](https://a.travel-assets.com/ugc/hotel-reviews/93f5a71e-bb7f-4691-99f4-07adbd7e5879-1751469430946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the nice balcony ](https://a.travel-assets.com/ugc/hotel-reviews/3a7d6ea8-704e-4ce0-9d61-bc1ba6c9d036-1751469431099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### amar Stayed 3 nights in Jun 2025 ### 8/10 Good #### Yehenew Jimmy Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel and staff are good, however the bed and other amenties need to be replaced. ##### Yehenew Jimmy Stayed 4 nights in Jul 2024 ### 4/10 Poor #### Charles Dec 20, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Where as the lounge is kept clean, the rooms leave much to be desired. ##### Charles Stayed 6 nights in Dec 2023 ### 8/10 Good #### Mary Aug 14, 2024 Liked: Cleanliness, staff & service, amenities The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent. ##### Mary Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### CARLO Apr 21, 2024 Liked: Cleanliness, staff & service, amenities I was a guest of the hotel for two weeks, I liked it and I will return. The staff are very kind and helpful even if they should be trained and educated better, but everyone is still very kind and polite... by improving they could do much better and earn more money. Unfortunately, the Piassa neighborhood is a disastrous construction site, they have destroyed all the tradition of the neighborhood to build horrible buildings that will never be inhabited or finished (Addis is full of skeletons of buildings that have never been finished for years!) The hotel is very central and well protected at the entrance. The food is good. ##### CARLO Stayed 14 nights in Apr 2024 ### 6/10 Okay #### Thomas May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very nice. Room clean and comfortable but exposed to quite a bit of street noise (even on 7th floor). Good central location. Most of the time only barebone breakfast, always the same dry cake. Rice and omelette were the choice on many days. I ordered dinner once with a friend and waited almost 45 minutes while no other guests were there. Front desk personnel made me pay additional ETB 150 000 at check out despite the reservation having been paid to Expedia already. They could not explain why I had to pay more, but I was in a hurry to make it to the airport so did not argue, with the plan to settle issue later. I had reserved and paid for 2 beds in the room but only got one bed (which was sufficient). Also, was told by evening staff that checkout time would be 2 pm, and then (after I had made plans) was told it would be 12 pm. I had lodged at Eliana previously with a much better experience. Not sure if I want to come back. Just to repeat : Staff was friendly and generally very helpful except for at check out. ##### Thomas Stayed 13 nights in Apr 2025 ### 8/10 Good #### Hailu Oct 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel. ##### Hailu Stayed 11 nights in Sep 2024 ### 2/10 Terrible #### kalkidan Dec 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible Service, Terrible food. ##### kalkidan Stayed 6 nights in Nov 2025 ### 2/10 Terrible #### Robin Dec 4, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Rooms were neglected . Hotel itself is depressing. Staff is unhelpful. Bell boy telling me he make 20 usd a month and that i should tip him. Every room he attempted to give me had issyes. Safety included. Lunch was 1500 birr and they were putting it away. Bad enough options were minimum ##### Robin Stayed 3 nights in Dec 2025 ### 8/10 Good #### Cinnamon May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities N ##### Cinnamon Stayed 6 nights in May 2025 ### 8/10 Good #### Mesker May 8, 2023 Liked: Staff & service, property conditions & facilities nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant ##### Mesker Stayed 1 night in May 2023 ### 10/10 Excellent #### Moges Mar 18, 2024 Liked: Cleanliness, staff & service, amenities Prime location . ##### Moges Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Meron Jun 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very outdated. Everything was old. Not clean. Bathroom had issues with leaks and the roof was open here and there. The only thing great about this place is the view outside. ##### Meron Stayed 1 night in Jun 2025 ### 6/10 Okay #### Charlean Aug 2, 2025 Liked: Cleanliness, staff & service #### Be careful Everything was ok the hotel was in a great area the staff was great but unfortunately the front desk Manager tried to pull a fast one on us by saying we are not allowed to sleep in the same bed as 3 people we need 3 beds so he had an extra bed put in the room we never asked for nor were we informed that there was an extra cost, which we found out at check out and strangely we could only pay cash because the night before that rule was changed. Yeah ok we know it was a lie and he wanted to pocked the extra money. We refused to comply and pay cash and i said to stop this nonsense i'm willing to pay one night for the extra bed on credit card but not every night. And all of a sudden the credit card machine came out and worked fine. That was not cool, please be aware!!! ##### Charlean Stayed 1 night in Jul 2025 ### 6/10 Okay #### Verified traveller Nov 23, 2017 Liked: Room comfort Disliked: Property conditions & facilities Friendly stuff, but as usual in Africa things don’t get repaired and the hotel has - at only two years age - broken stuff everywhere. Still one of the better options compared to other accomodations in Addis. Location is at busy intersection with lots of traffic. ##### Verified traveller Stayed 8 nights in Nov 2017 ### 8/10 Good #### Samson Sep 21, 2023 Liked: Cleanliness Hot water not working and WiFi is slow. ##### Samson Stayed 7 nights in Sep 2023 ### 6/10 Okay #### Kebede Oct 2, 2024 Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time ##### Kebede Stayed 3 nights in Sep 2024 ### 4/10 Poor #### James Aug 2, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room. ##### James Stayed 4 nights in Jul 2024 ### 6/10 Okay #### ASRES Sep 6, 2023 Disliked: Cleanliness, room comfort Not so Good ##### ASRES Stayed 1 night in Sep 2023 ### 4/10 Poor #### Yohannes May 8, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Such a Disappointing Experince I was very disappointed with what I was able to witness. First of all the Room is very outdated and looks like it is forgotten. Shower was not adequate and very much outdated. For the price one pays, the level of everything was very much disaapointing. There was no Kettle In the room to make Tea while having tea cups, some of the lights dis not work. I booked few rooms for few diffeent family members and in each room there was something wrong. When We come to the Breakfast Once Again Very Much Disappointing. It says Breakfast Buffet and yet the lack of choices makes you wonder why they calling it a Buffet. Honestly I don't think I will ever book here. I Wish I could ask my money back for not able to deliver what I was hoping to get. ##### Yohannes Stayed 3 nights in May 2025 ### 6/10 Okay #### Alex Aug 7, 2024 Liked: Cleanliness, staff & service This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy. ##### Alex Stayed 4 nights in Jul 2024 ### 8/10 Good #### Andrew Aug 23, 2025 Liked: Cleanliness, staff & service I was dropped off but it was difficult to navigate to the front desk unless you're dropped off in front of the main entrance. The facility was definitely dated, and there were a few broken/non-functional items in the room. For example, my TV was not connected (as in the wires were spliced and dangling) and the beside lamp lights did not work. There's also considerable noise from the street even though I was staying on the 7th floor, highlighting a lack of sound proofing in the room. The security made me feel safe. However I was told by my local friend that I should not go west of the hotel because that area is sketchy. The main street is very walkable and very safe. ![Nighttime](https://a.travel-assets.com/ugc/hotel-reviews/0c664dca-4f3c-4f4e-9611-77f3d103be24-1755985098859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Daytime](https://a.travel-assets.com/ugc/hotel-reviews/d8a1aa60-2b99-455c-88d3-5229a901ef31-1755985098899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotel building](https://a.travel-assets.com/ugc/hotel-reviews/3176af79-796c-4cae-aefb-2a1be16e4f19-1755985149647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Cecil Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The ##### Cecil Stayed 14 nights in Nov 2024 ### 8/10 Good #### Fatou Sep 14, 2024 Liked: Cleanliness, staff & service L'hôtel est accessible et le personnel est disponible et sympathique. 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