Above Derwent Vacation Packages

On arrival it became clear that the apartment we stayed in wasn’t the one in the photos that I thought I had booked. The ad is a mix of different apartments with only a couple of them the one we were allocated which wasn’t to the standard I was expecting which was a shame as we’re celebrating an 18th birthday The 2 bathrooms transpired to be a communal area with 3 showers and 2 of the tiniest toilets ever Apartment was cold and we ended up lighting the gas burners and oven to get the room warm There were endless corridors to navigate which didn’t help with the heat issue The area was very rough with litter everywhere outside On a positive the towels and sheets were spotless with early check in and Kate check out

The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure

Great location. Nice hotel. Most of the public spaces were great. Loos were a bit of a mess. Also staff at breakfast were not be helpful when coffee ran out of Milan’s coffee And the chef can’t pouch an egg. Food on Saturday night was great. Staff patient.

Brilliant place, very quiet, 2 bedrooms, huge living room and 2 bathrooms, right near metro in a nice area. Clean and lots of storage.

Continently located. Great rooms, very good staff!