Although mainly found Chinese travellers there, I found it great. Staff were very helpful. There was at least one person who could speak in English. They also told me how to get about in the subway when asked. However, if you want to travel to Great Wall, hotel will not arrange a tour bus for you. I hired a taxi because I had one day allocated to go to Great Wall and it suited me. Also, hotel will not arrange airport transfer bus. There are taxis, and I took one, as I had luggage that I cannot carry in the subway. I found Chinese people as helpful people. Some will take a few minutes to show you directions. These seldom happen in a western country. If you know Chinese language, even a little, it will definitely help, as a few can communicate in English.
Traveller from Sydney
Hubei Business Hotel Zhongguancun is a 4 star business hotel which is located in flourishing area-Science Park. The Hotel …More
You cannot go wrong with this hotel. It is located just around the corner from the metro station. Tienanmen, Forbidden City, Silk Market are just within 20 minutes by metro. There are coffee shops, McDonalds, KFC, Pizza Hut and many Chinese restaurants around etc. Hotel staff is very accommodating, rooms are clean and the beds are extremely comfortable. Breakfast and room service is a bit pricy.
TIP - Ask for non-smoking rooms if you are allergic.