Ratings based on 349 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveller from New York, NY
Aging property is not well maintained.Posted 16-Aug-2014
The mattress in the bedroom was of poor quality. The mattress in the sofa bed was ripped and losing stuffing. The sofa bed sheets were dirty and full of sand. This did not inspire confidence on the overall cleanliness of the rooms. The porch had carpet that was wet the duration of our stay, despite some sunny days. It rendered the porch unpleasant. The beach and the pool were lovely but the towels were well worn. The staff was nice.
for Everyoneby A verified traveller from Woodbridge, Va
the hotel is very comfortable and clean, the maid service in the rooms is every day. I found everything we needed in the kitchen. the room was exactly as described.
for Everyoneby A verified traveller from St Louis, MO
Embassy Suites is the best; no so much BrightonPosted 27-Jul-2014
Pros: Embassy Suites!! Also, the complimentary shuttle service was terrific. This was a true tropical, vacation-like atmosphere. Can't recommend enough.
Cons: Clean and update the room at Brighton. Clearly advertise all services are at Embassy Suites (check in, restaurants, concierge, etc.)
Location: Perfect location. Shopping, restaurants, recreation options were easily accessible and nearby even when taking taxi or personal vehicles.
I would readily rate 5 across the board if we had stayed at Embassy Suites the entire time of our stay. It was awesome all around. Unfortunately, we started our vacation at Brighton and immediately moved to Embassy Suites after the first night, more than willing to pay the upgrade price difference. The room at the Brighton was not at all acceptable. The décor was extremely outdated (sparse furniture that was mostly wicker, drapes and bedspread appeared to be from the 70s. The mattress needs replacing, and forced one to roll to the center due to age and lack of support). The vent in the bathroom was dirty, as was the outside balcony. The throw rug had been just tossed to the side, also dirty, one we didn't even want to touch to lay down properly. The kitchen was not stocked with sufficient plates, glasses, no silverware or cleaning products had we wished to use and clean them afterwards. Fair warning ahead of time to set expectations would have been most appropriate.
for Everyoneby A verified traveller
great for the kids!Posted 21-Jul-2014
This was my fifth visit there, golf was great, location is great, but EVERYTHING seemed to be more expensive, but that's to be expected. Breakfast at the Embassy Suites was nice, employees at the front desk were very helpful but the younger lifeguards at the water park and lazy river were hanging around, talking, not really doing their job. The pier is nice too! I definitely recommend this for a nice 3-4 day stay.
for Everyoneby A verified traveller from KY
Nice hotelPosted 19-Jul-2014
Great experience. Elevator issues, lots of waiting involved. Clean, comfortable, accommodating - would stay again
for Everyoneby A verified traveller from Louisville, KY
Good for what we neededPosted 12-Jul-2014
Condo was clean and spacious. It's right on the beach and had plenty pools so there's a pool close by no matter building you stay in. Our only complaint is that our particular room obviously hadn't been redecorated in a very long time. It was fine for what we needed but would have liked to have stayed somewhere that had been updated during this decade. The staff was very friendly and helpful.
by A verified traveller
Old room terrible room servie rooms are old need to be updated not worth the price
for Everyoneby A verified traveller
Birthday WkndPosted 3-Jun-2014
I usually stay at the Margate so figured the Brighton would be just as nice. Common areas & pool nice but the room really needs some updates, paint & maintenance.
Recommendedby A verified traveller
Posted 18-May-2014 on Hotels.com
Loved the view and the room. Would have been nice to have a more comfy chair to sit in only place to sit was athe bed or a straight hard chair
Recommendedby Sue McClure from Woodruff, S.C.
problems that were solved very satisfactorlyPosted 30-Apr-2014 on Hotels.com
When arriving at check-in at resort, there were problems with me getting the wrong type of room Tish, the manager was very helpful & resolved the issue with extra satisfaction.I can't compliment her enough. Yt? Hank you, Tish.