2/10 Terrible
Dervon
Mar 1, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disgusting
I spent 1 night here and I can say that this hotel needs to be closed down. There are holes in the sheets, broken things both in the room and in the corridors... things that the staff thought it best to "fix" with tape because fixing things properly is apparently too difficult. The elevator doesn't work and guests have to climb 5 flights of stairs with heavy suitcases, but the staff doesn't offer to help. The bedroom had temperatures at literally 30+ degrees Celsius all day: when you change the thermostat, nothing happens. Why is it there? Nobody knows. Finally went down at 11pm to say that it's incredibly hot and it’s hard to even breathe (let alone sleep), and they tell me that the air conditioning only works during the day (but from 2pm to 7pm it still didn't work, as already mentioned before ). Furthermore, the hotel is full of mosquitoes (the scorching heat doesn't help). Everything I described can be observed in the photos I added to the review. And the icing on the cake: the WiFi doesn't work and no one to help you. Moral of the story: this hotel is disgusting and I wouldn't recommend it even to my worst enemy. I don't know how others managed to give more than one star. Service beyond terrible. Find another calling because hospitality ain’t it.
Dervon
Stayed 1 night in Feb 2024