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Best Western Inverness Palace Hotel & Spa

4.0 star property
Upscale Inverness hotel in Inverness City Centre with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Front of property
Family Room, 2 Double Beds, Non Smoking
Restaurant
Reception
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Check out the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Popular LocationInverness Cathedral3 min walk
  • Popular LocationVictorian Market6 min walk
  • Popular LocationInverness Castle9 min walk
  • AirportInverness (INV)22 min drive
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Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Day bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Day bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is CA $371
CA $445 total
includes taxes & fees
May 16 - May 17
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About the area

Inverness

Located on the riverwalk, Best Western Inverness Palace Hotel & Spa is in Inverness City Centre, a neighborhood in Inverness. The area's natural beauty can be seen at Merkinch Local Nature Reserve and Merkinch Local Nature Reserve, while Eden Court Theatre and Inverness Museum and Art Gallery are cultural highlights. Inverness Botanic Gardens and Wildwoodz Paintball and Lasertag Park are also worth visiting.
Visit our Inverness travel guideOpens in a new window

What's nearby

  • Inverness Cathedral - 3 min walk
  • Eden Court Theatre - 6 min walk
  • Victorian Market - 6 min walk
  • Eastgate Shopping Centre - 6 min walk
  • Inverness Castle - 9 min walk

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • McDonald's - 4 min walk
  • Johnny Foxes - 2 min walk
  • Number 27 - 5 min walk
  • Zizzi - 2 min walk
  • Caledonian - 4 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Upscale eco-certified hotel located in Inverness City Centre
Near Inverness Castle, Best Western Inverness Palace Hotel & Spa provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Indulge in a massage, a body wrap, and a body scrub at Sleeping Beauty Spa, the onsite spa. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the location
Room features
All 110 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Baby baths and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 for adults and GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Does Best Western Inverness Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on May 16, 2024 start from CA $362.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Inverness Palace Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Inverness Palace Hotel & Spa?

Self parking is free at this property.

What time is check-in at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Inverness Palace Hotel & Spa?

Check-out is at 11 AM.

Where is Best Western Inverness Palace Hotel & Spa located?

Located in Inverness City Centre, this spa hotel is steps from Inverness Museum and Art Gallery and Inverness Castle. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within 5 minutes. Inverness Station is 11 minutes by foot.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 839 reviews" "
Rating 8 - Good. 276 out of 839 reviews" "
Rating 6 - Okay. 97 out of 839 reviews" "
Rating 4 - Poor. 50 out of 839 reviews" "
Rating 2 - Terrible. 14 out of 839 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jayeeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property and centrally located. Their full breakfast is pretty good and convenient. Room was very spacious and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a great hotel. The spa was awesome!
Stayed 3 nights in Apr 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with castle views, bathroom was a bit small but very functional. Convenient location to take day trips from, close to restaurants and shops.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful room with lovely view into the river and castle. Very convenient to downtown restaurants and shopping. Highly recommend!!
Stayed 2 nights in Apr 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for what we can to do.
Stayed 1 night in Feb 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out stay.
Beautiful hotel and well situated in the centre of Inverness. On arrival was given a key card to the room which didn’t work. The porter came to let us in only to be let into a room that was occupied to another customer. Thank goodness they weren’t in the room at the time. How embarrassing would that have been !! Spa staff were lovely and friendly not all staff were as friendly unfortunately
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Stayed 2 nights in Feb 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - service could be better
Average - hotel has been done well, however wifi was awful and gym was shut.
Stayed 1 night in Feb 2024