Grand Hyatt Hong Kong

5.0 star property
Family-friendly hotel with 9 restaurants connected to the convention center in Hong Kong

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Hyatt Hong Kong

Photo gallery for Grand Hyatt Hong Kong

Executive lounge
Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Exterior
Suite (Victoria)
Suite, 1 King Bed (Ambassador) | Living area

Overview of Grand Hyatt Hong Kong

9.4

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Free WiFi
  • Parking available

Explore the area

1 Harbour Road, Hong Kong
  • Popular LocationCentral Plaza4 min walk
  • Popular LocationHong Kong Central Station7 min drive
  • Popular LocationHong Kong Mong Kok Station18 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)35 min drive
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Room options

Room, 2 Twin Beds, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Victoria)

  • 969 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View (Deluxe)

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View (Plateau)

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, Harbor View (Plateau)

  • 430 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Ambassador)

  • 1184 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland® Resort are popular area attractions. Hong Kong Convention and Exhibition Centre and Lan Kwai Fong are two other places to visit that come recommended.

What's nearby

  • Hong Kong Convention and Exhibition Centre - 6 min walk
  • Victoria Harbour - 10 min walk
  • Lan Kwai Fong - 3 min drive
  • University of Hong Kong - 6 min drive
  • Ocean Park - 7 min drive

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Exhibition Centre Station - 6 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • Grand Hyatt Steakhouse - 1 min walk
  • The Grand Club 嘉賓軒 - 2 min walk
  • Grand Café - 1 min walk
  • Grand Hyatt Steakhouse - 1 min walk
  • Canton Room - 1 min walk

About this property

Grand Hyatt Hong Kong

Family-friendly hotel near Hong Kong Convention and Exhibition Centre
Located close to Lan Kwai Fong and Victoria Harbour, Grand Hyatt Hong Kong provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a manicure/pedicure, a massage, or hydrotherapy at Plateau SPA, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and a front-desk safe
  • Wedding services, 21 meeting rooms, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 542 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Baby monitors, highchairs, and baby baths
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, children's dinnerware, and travel cribs

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: HKD 368 per person
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • The Teppanroom

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,766 square feet of conference space
  • 21 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Plateau guestrooms please proceed to the 11th floor upon arrival
Front desk staff will greet guests on arrival
Guests booked in Plateau room types must check-in at the 11th floor reception.

Renovations and closures

The following facilities or services will be unavailable from February 22 2024 to February 26 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Grand Hyatt Hong Kong have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM. The pool will be unavailable from February 22 2024 to February 26 2024 (dates subject to change).

How much does it cost to stay at Grand Hyatt Hong Kong?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on Apr 18, 2024 start from CA $466.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hyatt Hong Kong?

Valet parking is available for HKD 600 per night.

What time is check-in at Grand Hyatt Hong Kong?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Hong Kong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1150 per vehicle applies.

Where is Grand Hyatt Hong Kong located?

This family-friendly Hong Kong hotel is located on the waterfront, within a 15-minute walk of Hong Kong Convention and Exhibition Centre and Victoria Harbour. Lan Kwai Fong and University of Hong Kong are also within 3 mi (5 km). Exhibition Centre Station is 6 minutes by foot and Gresson Street Tram Stop is 7 minutes.

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1003 reviews" "
Rating 8 - Good. 174 out of 1003 reviews" "
Rating 6 - Okay. 36 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel in super Lage, Fähre nach Kowloon fußläufig in 10 Min. zu erreichen, Zimmer großzügig und wunderschön mit sehr bequemen Betten, wir hatten Clubzugang was ich nur empfehlen kann.Sehr exklusives kleines Büffet mit Traum Aussicht- Scotty ,der mit Herzblut seine Gäste bestens versorgt und man sich immer willkommen fühlt.Wir würden jederzeit wieder nur dieses Hotel für Honkong buchen!
Stayed 6 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay. Great food options although a bit on the pricey side. Great location. Very helpful staff. Complimentary bottle of wine and a little cake as it was our 25th wedding anniversary, which was a nice touch
Stayed 6 nights in Feb 2024

10/10 Excellent

Meow Yin

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend to friends
Stayed 2 nights in Feb 2024

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to come back
Stayed 7 nights in Feb 2024

10/10 Excellent

Takashi, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Jiaojiao

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually searched the hotel accommodation with great caution as I usually pay special attention to the stay experience. I finally decided to settle in Grand Hyatt, which is a huge mistake. The room is not sizeable and space is limited. The WC is closed with a solid door in which there was a strong stinky urine smell, which is so unacceptable for such a hotel that is listed as top 10 hotels. But if you want to walk to Wan Chai, it is very convenient as a city walk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tong

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really thought Grand Club was a great value. Highly recommend!
Stayed 12 nights in Dec 2023

10/10 Excellent

Rehan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, great facilities, staff, food and views.
Stayed 1 night in Jan 2024

8/10 Good

Reinaldo, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of a Toto toilet in such a premium hotel is not nice. All others I’ve stayed in Asia had it.
Stayed 4 nights in Dec 2023