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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with full-service spa connected to the convention center in Grand Rapids

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Restaurant
Premium bedding, minibar, in-room safe, desk
Restaurant
Premium bedding, minibar, in-room safe, desk
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
  • Popular LocationDeVos Performance Hall4 min walk
  • Popular LocationVan Andel Arena6 min walk
  • Popular LocationGerald R. Ford Museum8 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)19 min drive
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Room options

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 900 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds, Executive Level

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Amway Grand Plaza, Curio Collection by Hilton
Pool
Hot tub
Spa
Pet-friendly
8.6 out of 10, Excellent, (1008)
The price is CA $320
CA $368 total
includes taxes & fees
May 24 - May 25
Amway Grand Plaza, Curio Collection by Hilton

About the area

Grand Rapids

Located in Downtown Grand Rapids neighborhood, JW Marriott Hotel Grand Rapids is connected to the convention center. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Check out an event or a game at Van Andel Arena, and consider making time for John Ball Zoo, a top attraction not to be missed. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Grand Rapids travel guideOpens in a new window

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Van Andel Arena - 6 min walk
  • Gerald R. Ford Museum - 8 min walk
  • Downtown Market - 17 min walk
  • John Ball Zoo - 3 min drive

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • Z's Bar & Restaurant - 1 min walk
  • Barrio - 3 min walk
  • The B.O.B. - 4 min walk
  • Uccello's Ristorante, Pizzeria & Sports Lounge - 3 min walk
  • Pind Indian Cusine - 5 min walk

About this property

JW Marriott Hotel Grand Rapids

Upscale hotel located in Downtown Grand Rapids
Near DeVos Performance Hall and Van Andel Arena, JW Marriott Hotel Grand Rapids provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a hot stone massage, a detox wrap, or aromatherapy at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • ATM/banking services, a gift shop, and massage treatment rooms
Room features
All 333 rooms include comforts such as premium bedding and air conditioning, in addition to perks like safes and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • Smart TVs with Netflix and premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 19 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 19 for adults and USD 8 for children
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on May 26, 2024 start from CA $395.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Grand Rapids pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Grand Rapids?

Self parking is available for USD 41.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at JW Marriott Hotel Grand Rapids?

Check-out is at noon.

Where is JW Marriott Hotel Grand Rapids located?

Located in Downtown Grand Rapids, this spa hotel is within a 10-minute walk of DeVos Performance Hall and Van Andel Arena. Public Museum of Grand Rapids and Grand Valley State University - Pew Campus are also within 5 minutes. Grand Rapids Station is 16 minutes by foot.

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1001 reviews" "
Rating 8 - Good. 175 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daejhanel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this hotel is the esthetics of the lobby and hallways and the shower water pressure. Noise level was doable, they have live music in the lobby, truffle fries at the bar were great. The only issue was the bed and pillows, very thin and the mattress is not the most comfortable.
Stayed 1 night in May 2024

4/10 Poor

Christopher, Arlington Heights

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I hate to write a negative review because the front desk the staff is very sweet, but this is not a 4-5 star property and not worth $600 for one night. Here is what went wrong for the little staycation we had this past Saturday: 1. (Not the fault of the hotel, but still did not help The experience) we ended up opting for a stay the same weekend as prom and a wedding. We could hear noise up and down the hallways through about 2:30 in the morning. Terrible experience. 2. The AC would not work for us until about 3 am. We were sweating like pigs the entire night. We tried to get it to come on but it just wouldn’t work for us. And when it did kick over and turn on, the power/output is very very low. If we had gone just a week prior no problem, but the temps are starting to get warmer outside, so wrong time for the AC to not kick on. 3. The bed. Oh…my…goodness. We have stayed at 200 hotels in our life and this had to be the worse bed we have ever slept on. It was like sleeping on a slab of concrete. 4. (Again…not the fault of the hotel, but it didn’t help)…. We purchased a voucher to the French bistro for breakfast. One little problem… staying at the hotel does not necessarily guarantee you a spot in the restaurant, especially while a private birthday event is taking place. We tried to get seating at 10:50 and the earliest spot they had was 12:20. By that time we were gone.the staff did give us a credit though. Just not good. barely worth $250 a night let alone $603.
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024

8/10 Good

jill

Liked: Cleanliness, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Mar 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No places to grab a simple soda or water when the Starbucks is closed . Charges you $500 a night then adds $41 a day for parking complete insanity! I most definitely won’t be back
Stayed 1 night in Mar 2024

10/10 Excellent

Kalsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat Stayeds
We have stayed here several times and always enjoyed ourselves! The staff is friendly and very responsive to all needs.
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Amenities
The steam room has a lot of mold in it. The room had a refrigerator that made a loud noise that kept us awake. Dinner was delivered cold twice ( got compted because of it so that’s ok ) the spa was ok but the person giving me my treatment gave me his life story which was not conducive to relaxing. They say it’s champagne in the spa but it’s actually cheep Prosecco. Still tasted ok though. Staff were really nice.
Stayed 2 nights in Jan 2024

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023