Staff is the best and will bend over backwards to make your stay great!!! They pay attention to all the details and greet you with a smile every moment you are there. Hotel rooms are very nice, they put fresh fruit in your room everyday and chocolate with turndown service. Awesome help when you needing assistance. If you don't stay here you are missing a great opportunity for one of the best hotel stays you will ever have.
Overall, we had a very pleasant short stay at the hotel. There were however a couple of negatives to note. We booked to stay in a club room. We were travelling with our 5 year old daughter and needed a room with 3 beds and a bath as opposed to a shower. The staff tried to be helpful but it took 4 attempts to find a suitable room that met our criteria. The range of food in the Club Lounge was somewhat disappointing, particularly if you are not a meat eater.
Salzburg's Old Town was declared a UNESCO World Heritage site in 1997. Its main shopping street, the Getreidegasse, is one of the busiest shopping streets in Europe. Mozart's Birthplace is also on this street and can be toured. Other top draws include the Salzburg Cathedral and the Hohensalzburg Castle, which towers above the Old Town, offering wonderful views of the city.