This hotel is amazing. The rooms are beautifully appointed (mine had a river view). The service I received was perfect. I was helped with every bag and every door. I also ate lunch at the restaurant on the terrace (not sure if it's affiliated) and that meal was great. Couldn't be more central, and not at all red-light-y. Highly recommend.
as a first break in 2015, we had hoped for something special and chose superbly.
from the moment we were greeted until the time that we left we felt like celebrities.
the staff were exemplary, the location so peaceful and yet so central, the ambience in the hotel sublime that it made the weekend memorable for all the right reasons
could not fault it one iota!
Good hotel near major Amsterdam attractions, street cars, bus, and hop on hop off bus tours. the Conceirge is fantastic. He speaks English better than most Americans and is extremely helpful on almost any topic.
the rooms are European small with very small bathrooms. the rooms and facilities were clean and neat.
The ability to buy tickets to most attractions and the availability of pubic transportation was very good.
Great location... walking distance to Anne Frank house and museums. Also on public transportation route. Everything you need in food/pharmacy/ATM is right around the corner. There is a tourist office right across the canal so you can book all of your optional tours. Even a "Coffey" House within a block.
Walking distance to great restaurants, all attractions, red light district etc. Hotel staff is extremely friendly and goes out of their way to help with anything.
Generally, hotel has been refurbished and looks great. There is no air conditioning in the rooms, which is a problem on warm days, not just for temperature comfort, but room then smells musty from the humidity. Windows open only a crack, so airing out is not possible.
Carpets in the room and the hallway are old and could use a good shampoo to take out stains, or replace altogether for a fresh look.
Would stay here again.
Great hotel, staff was so helpful, attentive, professional. The concierges were extremely helpful with great suggestions on all matters. The staff even checked us into our flight, printed our boarding passes. Rooms were large and very clean with great amenities. The sinks didn't drain well, only negative, the place is beautiful and in a wonderful location.
Traveller from virginia
Waldorf Astoria Amsterdam is a unique 5-star hotel created by combining six monumental 17th and 18th century canal palaces …More
The classic Amsterdam image of stately canals, the Canal Loop is principally the Herengracht and Keizersgracht, lined with gracious tall 17th and 18th-century houses. Some of these are now museums, most notably the eccentric Kattenkabinet. The Amstel is a more down-to-earth waterway, lined with houseboats and famous for its classic much–photographed Magere Brug (Skinny Bridge). The floating Flower Market is also a much-loved canal feature.