Upper Lusatia Waterpark Vacations

Clean and subtle. Excellent staff. Most recommend

The staff were wonderful and we were able to check in early. The room was spacious and decorated nicely.

The four star Bulow Residenz is one minute walk down the road from the five star Bulow Palais. When we stayed at the Residenz the reception desk was only staffed for some of the day, so when checking out in the morning we had to walk to the Palais. It felt we were rather alone in the Residenz. But the reception member of staff at the Palais was extremely helpful and friendly and he answered all my questions.

Excellent experience, very comfortable and great location

The staff are helpful. Almost everyone spoke English (not that I expected, but it was nice not to use a translation app). They asked me a few questions about why we were there and told us the easiest and cheapest way to get there. When our train departed late, they allowed a late checkout for a fee. They even helped when my taxi fell through and got us to the train station with plenty of time to spare.

I had an amazing stay – the facility was great, clean, very spacious and the hotel itself is in a brilliant location. I wish I could’ve stayed for breakfast but had no time.but what really made this stay great was “Lena Haustein ( very hospitable and friendly) and Marc Steir at reception, both these staff deserve a big raise. From the moment I arrived, Lena and Marc were genuinely welcoming and went out of their way to helped with landmarks and where else to be. Would definitely recommend and stay there again. Orlando

The staff were wonderful and we were able to check in early. The room was spacious and decorated nicely.

Richard, Benjamin, and all the staff were perfect! Exceeded our expectations. Richard helped to coordinate reasonably priced taxis to/from the hotel and Benjamin checked us in smoothly. The welcome profiteroles were a stunning surprise. As AMEX members, there was a free upgrade so we enjoyed a beautiful lanai overlooking the front of the hotel; early check-in and late checkout as members were well received The bellhops were very warm and accommodating. While we were only visiting for an evening, our visit at the hotel was unforgettable. We will definitely be back to this charming city and this beautiful hotel.