Reberty 1850 Pet-friendly Vacations

The rooms were filthy. Stevie in the main store was AMAZING, though!

Sirtaj is conveniently located just a block or two from Rodeo Drive, making it an easy and safe area to walk around. The only drawback was the parking situation due to ongoing road construction—you may need to walk about a block to access your vehicle. That said, the staff were very helpful and transparent in explaining the parking process.

Realice mi reservación, llegué al hotel y nunca apareció mi reservación en el sistema del hotel. Me comuniqué con expedía y ellos me indicaron que todo estaba bien, pero el hotel nunca me dio solución. Espere al rededor de 1 hora y media mi grupo y yo. Por más que les dije que tenía factura de pago, reservación y confirmación no fue posible que me dejaran ingresar a descansar.

They only cleaned my room and made my bed on the first of four days, staff actively hid and/or run away when I tried to ask anything at the front desk, and sheets and pillows were very stained. The pool is great though.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Realice mi reservación, llegué al hotel y nunca apareció mi reservación en el sistema del hotel. Me comuniqué con expedía y ellos me indicaron que todo estaba bien, pero el hotel nunca me dio solución. Espere al rededor de 1 hora y media mi grupo y yo. Por más que les dije que tenía factura de pago, reservación y confirmación no fue posible que me dejaran ingresar a descansar.

Sirtaj is conveniently located just a block or two from Rodeo Drive, making it an easy and safe area to walk around. The only drawback was the parking situation due to ongoing road construction—you may need to walk about a block to access your vehicle. That said, the staff were very helpful and transparent in explaining the parking process.

The front desk staff was extremely unprofessional in his approach of attempting to reprimand guest about flight delays and made it clear that airline concerns are not his problem. The customer service staff gave paid rooms away to people who were coming in seeking accommodations. We were given keys that didn’t work for our assigned a room. I went to the customer service desk to rectify this concern, to find another disgruntled customer who paid for a room, only to arrive and his room was given away. The manager declared there were no more rooms for the night leaving that customer without accommodations who had been waiting for a room. It was suggested that the manager did not want to accommodate a Black man. As I’m waiting to address our key concern I learned that our key didn’t work because there was guest already staying in there. After declaring there weren’t any rooms left I watched the manager find available rooms for guest currently walking in seeking accommodations. We were moved to the cleaner, updated tower, and couldn’t wait to leave the following morning.

Sirtaj is conveniently located just a block or two from Rodeo Drive, making it an easy and safe area to walk around. The only drawback was the parking situation due to ongoing road construction—you may need to walk about a block to access your vehicle. That said, the staff were very helpful and transparent in explaining the parking process.

Realice mi reservación, llegué al hotel y nunca apareció mi reservación en el sistema del hotel. Me comuniqué con expedía y ellos me indicaron que todo estaba bien, pero el hotel nunca me dio solución. Espere al rededor de 1 hora y media mi grupo y yo. Por más que les dije que tenía factura de pago, reservación y confirmación no fue posible que me dejaran ingresar a descansar.