Coastal Virginia Mountain Vacations

Fantastic location. Great and helpful staff, especially Z at the bar. We loved our stay!

Staff was very accommodating

Let me start by saying I would stay here again. There were just little things that made the stay less than a five star stay. First I went to DC with a total of five people elderly ladies. I contacted the hotel directly before I arrived to discuss the three room’s I booked. I wanted them on the same floor, next to one another would be ideal, but I get it. They told me that since I booked through a third party they could not accommodate that request. So we ended up on three different floors. Next we pre-purchased breakfast each day. The woman server in the breakfast room was great, friendly and fantastic. The gentlemen, need some work on customer service. We had $180 to spend each day for breakfast, what ever the total, I gave the rest to the wait staff in a tip. So we ended up tipping really well each day, no need for subpar treatment. It’s awful that my mom wanted a glass of water but did not want to bother the waiter because he was irritated she wanted something else. Hotel bed was very comfortable, room was clean, cleaning staff excellent, free waters daily and coffee. Refrigerator was present but not very cold. Water pressure not great. Location could not be better for attractions. Was central to most things we wanted to do. All in all it was a fantastic stay, we all enjoyed our time there.

Staff is very helpful and direct me to different restaurants

The garage is tough to navigate and no staff around to ask questions. No staff on LL - making it difficult to figure where to go. The hotel was blocked off the morning we left with no advanced warning.

Staff is very helpful and direct me to different restaurants

Let me start by saying I would stay here again. There were just little things that made the stay less than a five star stay. First I went to DC with a total of five people elderly ladies. I contacted the hotel directly before I arrived to discuss the three room’s I booked. I wanted them on the same floor, next to one another would be ideal, but I get it. They told me that since I booked through a third party they could not accommodate that request. So we ended up on three different floors. Next we pre-purchased breakfast each day. The woman server in the breakfast room was great, friendly and fantastic. The gentlemen, need some work on customer service. We had $180 to spend each day for breakfast, what ever the total, I gave the rest to the wait staff in a tip. So we ended up tipping really well each day, no need for subpar treatment. It’s awful that my mom wanted a glass of water but did not want to bother the waiter because he was irritated she wanted something else. Hotel bed was very comfortable, room was clean, cleaning staff excellent, free waters daily and coffee. Refrigerator was present but not very cold. Water pressure not great. Location could not be better for attractions. Was central to most things we wanted to do. All in all it was a fantastic stay, we all enjoyed our time there.

Everyone was so helpful and friendly. Place was clean and in the perfect location, the rooms are decorated very nicely. We loved our stay.

Staff was very accommodating

Very good experien e

Rooms are space and have a lot of light. Staff is friendly and very helpful.

Roof top bar, pizza next door!! Breakfast was reasonable. Walking distance to monuments!! Got charge twice. Once for Expedia and then the hotel. Got some charges reversed …. The place its self was very nice, workers were super terrific! Just the hiccup of the charges…. Would stay again 💝💝

Staff was very accommodating

Only stayed one night. The location is not the best but it is brand new and very nice. It was formerly the Mandarin Oriental. It is a very nice hotel.