Ordinary Vacation Packages

Everything was wonderful, but the pool needed some work

Overall this property was a good place to stay so we could spread out and have extra room for our trip. Communication was fine and checkin instructions were very detailed. I cannot give it 5 stars however. The shower curtain and shower were dirty. There were stains on the bed linens and the comforter as well as a hole in the comforter. The property also charges $5/day for parking which was not disclosed in the original price. The exterior of the property had a dog area and people did not clean up after their dog — this was also the area we were required to park.

The room itself (Carpenter suite) was very pretty, but lack of attention to details was apparent. Repairs were obvious and carelessly done (paint touch-ups, tile repair in shower, etc.) The bathroom door would not close… and three adults were sharing a room. The dresser drawers also would not remain closed (they were open upon arrival). The toilet ran every time it was flushed, but jiggling the handle solved the issue. The beds were super comfy! The valet was incredibly kind and gave us tips for the area.

The property is basically good to very good. I was put in an adjunct building with stairs and inconveniences for luggage. The toilet had issues as did the in room fridge that was loud when the compressor was engaged. Friendly and helpful staff.

Helpful attentive friendly staff