Isla Fuerte Golf Vacations

When you visit Cartagena. Please do yourself a favor and a find any other hotel. This hotel it's terrible. There is by far the worse hotel I ever stayed. The cleaning staff was the beast pert of this hotel. Again do yourself a favor and save yourself from a headache - find a different hotel.

We stayed at Getsemaní Hotel in March and had a wonderful overall experience. The hotel is beautiful, clean, and in an excellent location. We were able to walk to so many incredible restaurants, attractions, and neighborhoods, making it easy to explore Cartagena on foot. One thing that really stood out was the front door staff. They were always friendly, welcoming, accommodating, and eager to help with recommendations, transportation, or anything we needed. Their hospitality made us feel right at home. The only downsides were that there was construction taking place right on the corner during our stay, which created some noise, although that's obviously outside of the hotel's control. My biggest suggestion for improvement would be the pool and bar experience. There didn't seem to be enough staff available, so service was slower than expected. It would also be nice if music started earlier by the pool. Guests relaxing poolside at 9:00 or 10:00 a.m. should be able to enjoy a relaxing atmosphere with music rather than waiting until later in the day. Overall, we really enjoyed our stay and would absolutely recommend Getsemaní Hotel. The beautiful property, outstanding location, and exceptional hospitality from the staff made it a memorable stay. With a few improvements to the pool experience, it would easily be a five-star hotel.

Muy recomendado y ubicación fenomenal

We arrived at 2 PM with family, three rooms total. Since it was my wife’s birthday, I had arranged balloons and decorations for 5:30 PM. Unfortunately, our room wasn’t ready until 6:15 PM. What was most frustrating was the front desk’s attitude—rather than offering solutions, the answer was repeatedly “no.” I ultimately had to escalate the issue to the manager. The property is beautiful, the rest of the staff was very nice, and breakfast was excellent. Unfortunately, the poor handling at the front desk took away from what should have been a special birthday experience.

The rooms are superb !!!! The restaurant Animare is outstanding !!! The staff is amazing. Leonardo, Karen , Eduardo y Roberto are there to please you before you even know what you need. They know your needs without asking. Best staff ever. The breakfast was always delicious and with numerous options. it's necessary to mention the beautiful and cozy bar. Don't forget to try the "Coco Ceviche" as an appetizer. In general, there is nothing you can ask to improve the place and the service, because the staff already did it and delivered.

Great exotic place.