North America Eco-friendly Vacations

We booked a king platinum room and ended up with a queen. Barely slept as we have a king bed at home. When I asked the next morning if the bed was a queen, they said yes. They did give us a late check-out which they would normally charge for.

Room service changed our towels and made bed and restocked coffee supplies daily. It was so nice. The hotel was fun and clean and very ni e. We thoroughly enjoyed out time there. Great location too.

Great location, very nice staff

The room was cold around the window and there was no heat in the bathroom so the floor was freezing. It was -15 outside so at other times of the year it would matter less

Very clean and modern room and hotel. Bar and Restaurant were amazing. Front desk staff 5 stars.

The rooms are nice but the fact that there's a full kitchen and not even 1 coffee mug or fork is ridiculous. I asked for a coffee mug and a coffee pod and was told it was by 'request' - but there was no mention of the cost. When the woman brought it up - she told me that it would be $18 (for 2 coffee cups) - I cancelled. Coffee should be included in a room costing over $250 a night. And be more transparent about charges.

Everyone was courteous, room was clean. Beautiful view

We booked a king platinum room and ended up with a queen. Barely slept as we have a king bed at home. When I asked the next morning if the bed was a queen, they said yes. They did give us a late check-out which they would normally charge for.

Room service changed our towels and made bed and restocked coffee supplies daily. It was so nice. The hotel was fun and clean and very ni e. We thoroughly enjoyed out time there. Great location too.

The room was cold around the window and there was no heat in the bathroom so the floor was freezing. It was -15 outside so at other times of the year it would matter less

Room service changed our towels and made bed and restocked coffee supplies daily. It was so nice. The hotel was fun and clean and very ni e. We thoroughly enjoyed out time there. Great location too.

Excellent service, beverages and Miss Vickies Chips at 'teatime'! The double bed room was clean and comfortable for a very reasonable price in downtown Vancouver!

Great location, lovely hotel. Will come back