O'Higgins Region Adults Only Vacations

Great location- steps from Metro and easy walking to many downtown sights. The restaurant was great, large portions! The front desk staff was helpful and polite.

Location and excellent costumer service.

excellent staff and service

Excelente hotel. Definitivamente voy a volver. Lo único que me gustaría que fuese distinto es la pileta: es bastante chica y no es climatizada (además de externa). Todo lo demás, realmente muy bueno y recomendable. Destaco particularmente el profesionalismo y amabilidad del personal.

Zero upgrades offered. I asked hotel check in occupancy and was told “less than half”. I asked for a high floor; I was told any and all upgrades are saved for guests that book directly with the hotel. Sad, as I lived the brand. But felt like I was told “I am not good enough for them”. But hotel was well maintained. Food options were above average. The best part of the hotel was the bell staff, as they made an amazing first impression.

Front desk people were very friendly and very accommodating. The many people who worked the breakfast room worked so hard yet were very friendly. The room cleaners were very nice and friendly. Hotel room was kept spotless as was the lobby and dinning rooms. The breakfast crew was excellent, Maria Jose, Juliana, Javiera, Anna and Willie. Esmeralda our room cleaner was really nice and friendly. We will be back very soon in the future.

Zero upgrades offered. I asked hotel check in occupancy and was told “less than half”. I asked for a high floor; I was told any and all upgrades are saved for guests that book directly with the hotel. Sad, as I lived the brand. But felt like I was told “I am not good enough for them”. But hotel was well maintained. Food options were above average. The best part of the hotel was the bell staff, as they made an amazing first impression.

Charming hotel, excellent service, Some good eating places close by, felt safe

It was clean and upscale

excellent staff and service

Location and excellent costumer service.

Excelente hotel. Definitivamente voy a volver. Lo único que me gustaría que fuese distinto es la pileta: es bastante chica y no es climatizada (además de externa). Todo lo demás, realmente muy bueno y recomendable. Destaco particularmente el profesionalismo y amabilidad del personal.

They told me that I would get a bottle of prosecco with my stay which I didn’t get (there wasn’t in the room where they said it would be. Also because I didn’t have the paper with my entry to the county they wanted to charge me 19% additional taxes. That is not disclosed anywhere.