Ouest de Portland − Séjours réservés aux adultes

The lobby and gym are very nice. The rooms are a different story. Getting out of the elevator, you smell something like a dog kennel odor. Our room was the same and very musty. Bathroom moldy (beware people with breathing issues like me). All very shabby and loud at night, with pipes banging, hearing people flushing toilets, and a sound something like a whirlpool sound coming from upstairs all night. Bathroom had hair throughout it. Broken items: safe and lamp. No light in closet. We were very surprised there was no room cleaning. When we asked why, they said it’s done only on the 3rd day of stay.. which no one mentioned anywhere. We were able to at least get some clean towels. I was surprised to see that this hotel is a part of Small Leading Luxury hotels. Coming in from a 12 hr flight, we were too tired to complain and ask for a new room, especially seeing the other reviews. Bed was very comfortable though.

The sound from the fan outside makes a crazy noise, the answer was "oh we are very sorry" but we have no more room available right now. When you stay in hotel, it's just because you want to rest and sleep.It doesn't make any sense to rent a room where you cannot sleep in ! I haven't even spent the night because it was so noisy.I had to leave to another place in town. I've been staying to that place in the last 15 years.But that's the very last time.

The staff was very accommodating.

Superbe établissement et emplacement parfait !

The staff was very accommodating.

Hôtel 5 etoiles soit-disant, nous voulions nous faire plaisir dans un lieu d'exception, mais cet hôtel n'a pas dû être évalué depuis longtemps. Au mieux un 4 étoiles, gros problèmes de finition un peu partout (peinture défraîchies, plantes en plastique...), pas les accessoires d'un 5 étoiles que l'on aurait pu attendre dans la chambre, tout est payant (eau y compris...). Personnel à la réception aimable à première vue mais il faut faire attention à la facture, les avantages disparaissent au moment de payer, sans compter qu'il a complètement snober mon épouse à l'arrivée et au départ. Nous nous attendions à beaucoup mieux, c'est pourquoi nous ne recommandons pas. Le quartier peut être un peu anxiogène après quelques mètres. Seul le voiturier joue son rôle efficacement

Emplacement pratique. Souci de pression d'eau dans la douche.

The sound from the fan outside makes a crazy noise, the answer was "oh we are very sorry" but we have no more room available right now. When you stay in hotel, it's just because you want to rest and sleep.It doesn't make any sense to rent a room where you cannot sleep in ! I haven't even spent the night because it was so noisy.I had to leave to another place in town. I've been staying to that place in the last 15 years.But that's the very last time.

The staff was very accommodating.

Le matelas n'était pas très confortable, et la cuisine pas si bien équipé. L'hotel n'est pas neuf neuf. Le reste est très bien.