China Mountain Vacations

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

Room was clean, views were amazing and staff was helpful!

Pros: the grounds are beautiful, the location is great and close to many natural sites, and our room was large. Cons: food was pretty bad, service was generally bad, HVAC in our room didn’t work well, and the staff didn’t speak much if any English.

I thoroughly enjoyed my stay at the Banyan Tree Chongqing Beibei. The space was luxurious, the room was spotless, and the staff was attentive. Upon our arrival, we were assigned a personal butler named Leo, who we could contact at any time during our stay via WeChat. Leo provided exceptional service and addressed all our questions promptly. His attention to detail and genuine care for our comfort significantly enhanced our stay, making us feel like valued guests. My favorite feature of the room was the private hot spring on the balcony. In addition to the room, the Banyan Tree had beautiful grounds, complete with a pleasant walkway alongside a flowing stream. I also recommend visiting the petting zoo at least once if you’re interested in that sort of thing.

Clean room and great room service. Quiet district for night and we like it! No congestion or honking like in Jie Fang Bei. Good breakfast where you can try local specialty food and some western food choices. The Serene Spa massage is amazing. (It’s not cheap but the skills of their massage are great.

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

Pros: the grounds are beautiful, the location is great and close to many natural sites, and our room was large. Cons: food was pretty bad, service was generally bad, HVAC in our room didn’t work well, and the staff didn’t speak much if any English.

I thoroughly enjoyed my stay at the Banyan Tree Chongqing Beibei. The space was luxurious, the room was spotless, and the staff was attentive. Upon our arrival, we were assigned a personal butler named Leo, who we could contact at any time during our stay via WeChat. Leo provided exceptional service and addressed all our questions promptly. His attention to detail and genuine care for our comfort significantly enhanced our stay, making us feel like valued guests. My favorite feature of the room was the private hot spring on the balcony. In addition to the room, the Banyan Tree had beautiful grounds, complete with a pleasant walkway alongside a flowing stream. I also recommend visiting the petting zoo at least once if you’re interested in that sort of thing.