Project Riese Tunnels Tours and Activities

Very good and professional service. Wonderful decor of the place. Everything was very clean except the night stand had a sticky drink stains, and the smell in the lobby is not welcoming. As the hotel is based by airport the suitcase wheels friendly access to the front door from the footpath would be nice improvement.

The hotel is in a very convenient location 5 minutes walk from the old town. The street is very quiet. Rooms are very spacious and comfortable. Breakfast was wonderful with lots of options for everyone. Three things didn't work for us: 1. Smell - cleaning staff must have sprayed some chemicals on the carpet or somewhere else and the smell was so strong that I had a headache. I asked at the reception and they told me it was done by cleaning crew. So the smell stayed as long as we did (and I am sure after our departure). 2. Air conditioning did not work in the room. It was warm, and we couldn't get it cooled. I even mentioned it to the reception staff and nothing changed. 3. No windows could be open, so we were stuck with warm and smelly room. The personnel was very friendly and attentive.

Hotel is beautiful but the pool was not in use when wanted tl use it