Title: Casa Malca (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=12076660&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Malca Travelers find tranquility with beachfront yoga classes at this oceanside retreat, then savor the creative flavors of gourmet fusion cuisine ## Photo gallery for Casa Malca ![Indoor pool, outdoor pool, free cabanas, lifeguards on site - Casa Malca (Tulum)](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/c0b89a44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e5faab76-d1d6-4cbb-9135-6ad5fd447176-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Reception - Casa Malca (Tulum)](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/1d25d4a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Casa Malca (Tulum)](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/3526d182.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casa Malca (Tulum)](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/c8bb6c85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Malca offers an upscale family-friendly experience near Sian Ka'an Biosphere Reserve. Enjoy massages at the spa, beach yoga sessions, and breakfast at two restaurants. The property includes free WiFi, self-parking, an art gallery, and access to a nature reserve. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Spa - Pet friendly - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=12076660&PinnedHotelID=12076660&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Junior Suite, Garden View ![Junior Suite, Garden View](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/4bf3fc0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Garden View 10.0 Exceptional 7 reviews ### Highlights Furnished balcony or patio Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, Beachfront ![View from room](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/f382000a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Beachfront ### Highlights Furnished balcony or patio Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 646 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Suite, Beachfront (Master) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/12eb1bb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Beachfront (Master) ### Highlights Furnished balcony or patio Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 1076 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth) ![IPod dock, books, MP3 dock, music library](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/adf0a17a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth) ### Highlights Furnished balcony or patio Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 1292 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Suite, 2 Bathrooms, Garden View (Village) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/13000000/12080000/12076700/12076660/ccd84b4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bathrooms, Garden View (Village) ### Highlights Furnished balcony or patio Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/895c2d49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 368 reviews CA $369 CA $451 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e833a09-ffd4-441a-8d03-61bf96112792&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 291 reviews CA $89 CA $144 total includes taxes & fees Jan 18 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Malca.h12076660.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Malca.h12076660.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.13237%2C-87.46485&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Flh26_uNaKDfiT1iefDtN4Gfwbs=) Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 11 min walk \- 1.0 km - Playa Paraiso \- 11 min drive \- 11.3 km - Gran Cenote \- 15 min drive \- 17.6 km - Tulum Mayan Ruins \- 17 min drive \- 15.5 km - Xel-Há Park \- 40 min drive \- 31.8 km #### Getting around - Cancun Intl. Airport (CUN) - 119 min drive #### Restaurants - ‪Ilios | Greek restaurant in Tulum - ‬2 min drive - ‪ARCA - ‬2 min drive - ‪Secrets Tulum Beach Club - ‬2 min drive - ‪Casa Banana - ‬2 min drive - ‪Philosophy - ‬1 min walk ## About this property ### Casa Malca Luxury family-friendly hotel near Sian Ka'an Biosphere Reserve Located close to Tulum Mayan Ruins, Casa Malca provides free cooked-to-order breakfast, a free daily manager's reception, and a terrace. With a beachfront location, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body wrap, a body scrub, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with an art gallery on site and a garden. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with free cabanas and a lifeguard on site - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a free beach club on site - A ballroom, luggage storage, and books - Guest reviews say great things about the helpful staff Room features All 70 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Childcare services and free infant beds - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - Furnished balconies or patios, wardrobes/closets, and separate sitting areas ## Similar properties ![Beachfront Upper | View from room](https://images.trvl-media.com/lodging/21000000/20300000/20295700/20295634/c17ee65e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Valise Tulum, Member of Small Luxury Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 162 reviews CA $1,051 CA $1,330 total includes taxes & fees Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=20295634&PinnedHotelID=20295634&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/4000000/3390000/3389400/3389380/8412c46f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 520 reviews CA $657 CA $865 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=3389380&PinnedHotelID=3389380&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9200000/9197700/9197627/178b06ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Zebra Tulum - a Small Luxury Hotel Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 412 reviews CA $1,027 CA $1,375 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=9197627&PinnedHotelID=9197627&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 759 reviews CA $482 CA $635 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=13008835&PinnedHotelID=13008835&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/09bf560c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ma'xanab Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 374 reviews CA $1,795 CA $2,177 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) ![Beachfront Rooftop - Beach View | View from room](https://images.trvl-media.com/lodging/7000000/6730000/6727200/6727174/0b3d2ffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beach Tulum Hotel Zona Hotelera - On private beach - Pool - Hot tub - Breakfast included 9.8 Exceptional 163 reviews CA $832 CA $1,029 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6727174&PinnedHotelID=6727174&HadPinnedHotel=true®ionId=-1&adults=2) ![Casa Coco | View from room](https://images.trvl-media.com/lodging/2000000/1510000/1500600/1500531/e676c6d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papaya Playa Project, Tulum, a Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 8.0 Very good 368 reviews CA $652 CA $826 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1500531&PinnedHotelID=1500531&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/98000000/97080000/97072700/97072639/fd239539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xela Tulum, a Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.8 Exceptional 24 reviews CA $683 CA $872 total includes taxes & fees Jan 21 - Jan 22, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=97072639&PinnedHotelID=97072639&HadPinnedHotel=true®ionId=-1&adults=2) ![40-inch Smart TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/a5261764.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 224 reviews CA $369 CA $480 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/394320f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delek Tulum Zona Hotelera - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 334 reviews CA $468 CA $570 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=28929900&PinnedHotelID=28929900&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, uncovered self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM - 2 restaurants - A bar/lounge - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics ### Restaurants on site - Philosophy ### Things to do - Art gallery - Beach volleyball - Beach yoga - Bicycle storage - Bicycle tours - Billiards/pool table - Books - Children's pool - Free beach club - Free bicycle rentals - Full-service spa - Games - Health club - Hot tub - Indoor pool - Library - Music library - Outdoor padel court - Outdoor pool - Playground - Sauna - Steam room - Winery release events ### Family friendly - Beach toys - Children's games - Children's pool - Fenced pool - In-room babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 3 meeting rooms - Business center - Conference center (1,292 square feet of space) - Coworking space ### Outdoors - Beach towels - Free beach cabanas - Free pool cabanas - Garden - In a national park - On the beach - On the boardwalk/promenade - On the waterfront - Outdoor entertainment area - Outdoor furniture - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Outdoor treatment areas - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - Accessible airport shuttle - Area rugs in public areas - Area rugs in room - Fixed shower seat - Hand-held showerhead - Hardwood flooring in public areas - Magnifying mirror - No elevator - Smooth flooring in room - Transfer shower - Well-lit path to entrance - Wheelchairs on site ### More - 1 building - 2 floors - Art Deco architecture - Ballroom - Banquet hall - Communal living room - Designated smoking areas - Lifeguards - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Day bed - Down comforter - Egyptian cotton sheets - Free crib - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - iPod dock - MP3 dock ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Mobile key entry - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Late check-in fee for check-in between 12:30 AM and 1:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 40 per pet, per night Service animals are welcome, and are exempt from fees 1 total (up to 22 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4) - Pet fee: USD 40 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 12:30 AM and 1:00 PM - Late check-out is available for a fee (subject to availability) - Service fee: 10 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Casa Malca Hotel Tulum Casa Malca Hotel Casa Malca Tulum Casa Malca Casa Malca Hotel Casa Malca Tulum Casa Malca Hotel Tulum ## Frequently asked questions ### Does Casa Malca have a pool? ### How much does it cost to stay at Casa Malca? ### Is Casa Malca pet-friendly? ### How much is parking? ### What time is check-in at Casa Malca? ### What time is check-out at Casa Malca? ### Does Casa Malca provide a shuttle to the airport? ### Where is Casa Malca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Malca Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 327 8 - Good 48 6 - Okay 30 4 - Poor 13 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Yadimar Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room and the staff were amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/caa542d5-390c-496a-9cee-6ba8a07f2c5b-1763557524266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14cd5f92-5851-481b-9917-75cfe2f737a6-1763557522066.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/42d25cae-d3ca-47b2-b44b-56bc1cc90cc9-1763557524878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yadimar Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Sara Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7\. The food was excellent, and everything was perfect. I would definitely go back anytime. ##### Sara Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### shahbaz Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️ ![](https://a.travel-assets.com/ugc/hotel-reviews/cd0f5e7c-b613-4bd9-9a43-2f88ed4ce082-1756924115257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7a654bd9-0ac2-4741-8ad1-bb3ba406a7af-1756924115839.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### shahbaz Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Yan Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff ##### Yan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Kevin Aug 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this hotel! We've stayed here multiple times and the service and hotel are always excellent. ##### Kevin Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### garry Nov 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property, friendly staff ##### garry Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### AUBREY Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casa. Malca. Awesome, great staff ##### AUBREY Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Caroline Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with lush landscaping. Beach and sand was perfection!! ##### Caroline Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Ivana Jan 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day! ##### Ivana Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Aisha Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful. ##### Aisha Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Julie May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us! ##### Julie Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Paulo Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families. ##### Paulo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Simon Nov 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely service, beautiful rooms. Everything was top notch ##### Simon Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Lebsinay Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca! ##### Lebsinay Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Karl Feb 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean. ##### Karl Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### William James Mar 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum ##### William James Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Todd Owen Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything! ##### Todd Owen Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Marina Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i came to celebrate my birthday and they welcomed me with a complimentary bottle of champagne and room upgrade, service was outstanding, they even gave me a spa discount and finally a beautiful candle as a birthday gift. love this hotel, it was my 5th time staying in it. ##### Marina Stayed 4 nights in May 2024 ### 10/10 Excellent #### Richard Aug 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Superior service form the entire staff. They go the extra mile to make your stay as enjoyable as possible. ##### Richard Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Tiffany Oct 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best in Tulum The was my 3rd visit to Casa Malca. I went for the birthday and they treated me so very well. The service and staff are the best in Tulum. ##### Tiffany Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Kristina Diann Oct 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the friendliness of the staff. We celebrated our 1 year olds birthday here and they went above and beyond to accommodate us. The resort was always clean and well taken care of. The food was prepared well and tasty. Artwork was amazing. Very nice place! ##### Kristina Diann Stayed 5 nights in Sep 2023 ### 8/10 Good #### Christos Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return! ##### Christos Stayed 1 night in Dec 2024 ### 10/10 Excellent #### nissan May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Stuff and service more them excellent! Thank you ##### nissan Stayed 3 nights in May 2024 ### 10/10 Excellent #### Anna Feb 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Truly exceeded all expectations! The room was spacious and clean. From the moment of arrival, the service stood out as exemplary, with a warm welcome and attentive assistance from the concierge team throughout the stay. Every interaction, from check-in to check-out, was met with professionalism and genuine care, making the entire experience unforgettable. ##### Anna Stayed 3 nights in Feb 2024 ### 8/10 Good #### Albert Dec 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful large property with well maintained grounds. Quiet away from everything so much better to have a car. Area is super expensive (like London or NYC or maybe more). Huge rooms. Full breakfast. ##### Albert Stayed 4 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Naala Tulum](https://www.expedia.ca/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Layla Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [IIK Tulum by The Spot Rentals](https://www.expedia.ca/Tulum-Hotels-IIK-Tulum-By-The-Spot-Rentals.h76877138.Hotel-Information)