Triangle Vacation Packages

The staff on reception were lovely. Sadly the room stank of smoke and tops had not been cleaned. We tolerated the smell because we needed a nap after a lonj journey. I left my phone on the side charging and when I woke it was stuck to the top of the bedside cupboard. I put the light on and there were class rim marks and other stains that had now been cleaned. A member of staff came and cleaned the top,but it felt like the room needed a proper clean. It's a shame as we had stayed in the executive sweet before and it was good. We were not offered a different room and were too tired to move to other accommodation, so we sufferrred the smell of nicotine during our overnight stay. The breakfast was amazing and again staff friendly.

Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in the kitchen, the shower hose leaks. The shower is poor quality and has very low pressure and the cubicle is small for what is quite a spacious property. No lamp shade on the ceiling light in the main bedroom and no bedside lights. Poorly equipped with crockery and cutlery. The property has potential to be a very pleasant place to stay but clearly the management show little interest in maintaining it to a high standard. The pictures and description flatter to deceive. The overall attitude of the property management was unacceptable.

Clean room, kind staff, worth to stay...

Easy parking, swift check-in, really nice rooms. Very good breakfast with a large selection. Tremendous value for money.

Nice place but no good if you want a breakfast as they don’t serve it until 9 am otherwise a nice hotel.