Stoke Row Vacation Packages

Overall, the hotel was very nice; the staff were friendly, the rooms were clean, the breakfast was good and my young daughter was very pleased with her complimentary teddy bear. However, I booked a twin studio and the room we got was what I would class as a double; 2 single beds joined together with one duvet. The room was described as 2 single beds and if I hadn't gone with my daughter, and instead went with a friend, for example, who wasn't keen to share a duvet, this would have been a problem. The room was also described as having things that were not available; for example, dressing gowns and toothbrushes and toothpaste. When I asked reception for a toothbrush, I was informed that they didn't supply them and I needed to buy from the vending machine. Apart from those things, I was very happy with the hotel and would visit there again.

Very good selection.

The room was a highlight, intelligently designed, well laid out, and genuinely comfortable from a usability perspective. Everything was exactly where you would expect it to be. Unfortunately, the bed undermined the entire experience. The mattress was notably uncomfortable, and the frame creaked with even minor movement. For a stay built around rest, that is not a small detail. Service was efficient but impersonal. Both the front desk and café staff handled tasks competently, but with little warmth or engagement. At checkout, there was no enquiry about the stay, which reinforced the overall impression that guests are processed rather than welcomed. I paid £40 for a late checkout until 2pm, which appeared not to have been communicated to housekeeping, as they entered the room while I was changing. An avoidable and unwelcome interruption. Overall, while the room design reflects clear thought and investment, the broader experience does not match that standard. It is a well-designed product let down by execution. I would not return, which is disappointing given how strong the fundamentals are.

Amazing location and facility! Stuffs are very helpful! Couldn't recommend this place more! It's amazing!

I really enjoyed my stay here. The room was clean, comfortable, and well kept. The best part was the very convenient location, especially with Russell Square Station close by, making transportation around London quick and easy. There were also plenty of shops and amenities nearby, which was very helpful during my trip. I would recommend this property to anyone looking for a convenient and comfortable place to stay.