Ricoh Arena

Very chic hotel. Very reasonably priced for ordinary travellers outside of Polo games.

Thumping music from the outside bar went on until after 2am - and this was in the ‘quiet’ room we asked to be moved to when the room we were initially allocated was even nearer the music. I’m baffled that any hotelier would invite that level of noise onto their property week after week given it’s so disruptive to guests. The only way to get to the bathroom from our bedroom was down an incredibly steep spiral staircase - I’ve had a room like it (and not in a good way) Mind blown by the poor customer service and generally terrible experience we had.