Ratzbek Vacation Packages

The one thing we found that was slightly off-putting was that the photos on-line are designed to make the hotel look new, modern and spacious, when in fact it's a beautifully restored older building with smaller bedrooms, tiny elevators, and lovely winding staircases. There's enough modern hotels go around. Please brag about this lovely unique hotel on the waterfront of the Aussen-Alster See.

Great hotel, just way out of the way and distant from main shopping

It is a nice new hotel. Unfortunately, the internet is weak. Breakfast is overpriced and limited in selection.

Conveniently located in Hamburg. It's close to many restaurants, shops, and even a museum (Kuntshalle). It's located in a quieter area but close enough to everywhere else that it doesn't feel isolated. The staff was friendly and responsive to our needs. Marzia, in particular, was very helpful when we checked in. My biggest complaint was the loud bathroom noises coming from the pipes intermittently throughout the night. Otherwise, I recommend this place to someone looking for a comfortable and convenient place to stay.

The hotel is well located, close to two U and S Bahn stations (the S1 providing a direct link to the airport) and very close to the old town and shopping areas. Rooms were spacious and comfortable and the area was peaceful.