Pozuelo Vacation Packages

Staff pleasant, but hotel was incredibly noisy. Traffic noise, airplanes (which is to be expected so close to airport, I suppose), doors slamming and guests being very noisy in the courtyard late into the night. Bed was a bit hard. Sleep was not easy.

Great location right next to Plaza de la Reina with lots of restaurants/ bars. Loved breakfast on the terrace with the views over the roof top. Great selection. Sun area with loungers and plunge pool was lovely too. Cocktails and beers available. Rooms were well appointed with kitchen facilities and iron/ board and spotless except for some mouldly sealant around bottom of shower tray. The view from our room looked into a corridor which meant it was quite dark as we kept the shade down. Bed was very comfortable. Staff were lovely especially those who served us breakfast. Would definitely recommend. Thanks for a memorable stay.

The gym was a mini-gym; only dumbbells, a treadmill, exercise bike and kettle bells. It would have been hugely beneficial to at least have a bench. I was not informed prior to arrival, either whern booking or even days before that the pool would not be available, and had to ask at reception if I could use it before I was told it would not be possible. In addition, I booked a double room which ended up as two twin beds. The breakfast range could have been better (and warmer). However, the staff were very friendly upon arrival, and everyday upon returning to the room, the room was clean with fresh towels.

an altogether wonderful experience!

The staff was SO sweet