Pillars of Hercules

A++++++++++++++++++. Alt er perfekt med denne hotellet!

The host was wonderful, answering every question and replying promptly. The accommodation was clean, spacious, and well-stocked with basic household items. It was very modern, and everything worked efficiently. The swimming pool is why I booked the room, and that did not disappoint. The pool was large, clean, and never crowded. A 15-minute walk into town, where all the pubs and restaurants are, so it was a great location. Now for the downside. The apartment directly faces what looks like a multi-story car park that is under construction. This building can be worked on from as early as 8 am to as late as 7 pm. This can be 6 days a week. So when you have a petrol-powered demolition jackhammer going for that length of time, annoying is not the word. Anytime in the flat is limited to evenings only. As a result of the industrial work, the balcony is unusable because it is covered from head to toe in brick and concrete dust. Overall, a safe and secure building with all the facilities you need. There is also a convenience shop 2 minutes away, which is a great help.

My family and I stayed in Apartment 1405 from August 16 to 18, and while the unit itself was aesthetically pleasing, our experience was disappointing due to several unresolved issues — and a complete lack of support from the property and management (Bentley). To begin with, the bedding was completely inadequate. The master bedroom only had a thin linen, and there were no pillows or sheets provided for the pull-out bed. Our children were left sleeping with towels. Although our reservation listed two adults, we clearly communicated through Expedia that two children would be staying as well. We were forced to purchase additional bedding and duvets ourselves in order to get through the nights. We reached out multiple times during our stay, calling the contact number provided and speaking with the front desk — but received no help. There was zero communication or follow-up from anyone, leaving us to deal with everything on our own. To make matters worse, the air conditioning kept shutting off overnight, making the apartment uncomfortably hot and contributing to several sleepless nights. The dryer was also malfunctioning and wouldn’t open despite repeated attempts. As a result, we had to leave behind a pair of expensive Lululemon shorts that were trapped inside. When we followed up after our stay, Bentley informed us they would not assist us and that it was our own responsibility for purchasing blankets. They also made it clear they would not reimburse us for anything.