Castles in Wales

"Excellent, luxurious stay. This huge hotel is a well-oiled machine and functions brilliantly. Breakfast was superb. Staff extremely helpful. Meal options are varied but pricey. Would stay again."

"Hotel staff was very friendly and helpful. Room was clean and while there was a fan, was hard to get cool even with the windows open. Breakfast was very good. Ideally situated to get to many sites in the city."

"Clean hotel with good service. Building and decor need refreshment. No bulb in the lamp in my children's room (family room). Not a massive issue so I didn’t mention it to staff, who I'm sure would have sorted it. Bathroom excellent and loads of room. Breakfast buffet not available but hotel wasn't busy and hot breakfast was available on request. We miss the swimming pool. Brilliant location."

"Very clean and modern and central to the city"

"Check in was very fsst and the staff on reception were exceptional. We went to our room and were very happy. We had one minor problem - water would not drain from the bathroom basin but after a call to reception, this was sorted out immediately. One other small issue was regarding cleanliness, there is a mirror on the wall which has a decorative leather strap. This strap had thick dust on the top half of it. Other than that, the room was very clean. After a night out on the town we returned to a very cool room and had a very comfortable night's sleep. Breakfast was good but not exceptional."

"Fantastic service from well trained staff. Very attentive from the moment we entered the hotel until we left. "

"Staff were very pleasant and helpful"

"Best price at this location and very clean. Bar and spa outclass for gathering or playing"

"Good position near the marina and easy walk into the city centre. Staff were excellent and the breakfasts were superb. The room was comfortable and spacious. Car park was chargeable, be warned."