Parc des Vagues Royales

Super service de Alex à l'accueil. Nous avons eu un upgrade pour une chambre plus spacieuse et avec balcon et ce gratuitement à notre arrivée.

I have stayed in several hotels in Hanoi (including "luxury" hotels) and I have to say, La Cascada House & Travel has been an extremely pleasant surprise. Every single member of the staff is professional, gentle, and always ready to help. I had the double twin room (the lovely lady gave me a free upgrade) with the balcony and everything was clean, shining and very welcoming. The condition of the room was honestly even better than some of those expensive hotels in Old Quarter. The only "downside" would be that the shower water took a long time to get warm, but it was okay since it is summer and the weather is so hot that you don't mind that. The hotel is in a small alleyway (which is very charming, far from the noisy main streets) and is in front of the railroad and the Long Bien train station. I didn't mind the sound of the train, it was even relaxing. I highly recommend this hotel and I would like to thank all the lovely staff for their warm presence and their excellent customer service :)