Lowlands Vacation Packages

Beautiful resort. Staff are amazing, Wanda at the pool is such a great person and always ready to help. A shout out to Shakira and Elvin at the Infinity restaurant, amazing and caring staff, always making sure guests are comfortable.

My overall experience staying at the Simpson Bay Resort and Spa was excellent.

Very good location. Good access to restaurants for dinner and beach bars for lunch. Breakfast was fine. Rooms are clean. Water is not drinkable and sometimes smells. Property is very strict, only 1 espresso pod per person per night. Only one beach towel and it needs to be exchanged via towel card. Also no outside food or drinks on the beach chairs. The ocean view rooms, ocean view is marjinal.

The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay.

This was our first time staying on the French side, at Esmeralda. Overall, it is a decent resort; it consists of small villages, each containing four guest rooms. The rooms themselves are spacious and clean, and every village shares a swimming pool among its four units. The resort grounds feature a French restaurant serving very delicious food. Another nice perk is that the resort has its own private beach area, for which you can make reservations. There is a designated parking spot right next to your village, which is very convenient. Now, for the things we didn't like: First, beach towels are issued only at the reception desk, which is located quite far from the beach itself; if you need to exchange a towel, you have to walk all the way back to reception. Second, regarding the "included breakfast": in reality, it does not correspond to a "continental breakfast" as we understand it in the American sense. The breakfast offering consists of coffee, a small croissant, and jam, along with one type of cereal and a yogurt-like product that tastes more like sour cream. There is no cream cheese, no eggs—nothing of the sort; you have to pay extra for all of those items. We have stayed on the Dutch side many times, and the included continental breakfast there was a completely different experience. Third, beach reservations must be made either at the reception desk or directly at the beach itself. We made our reservation immediately upon arrival