Forfaits vacances – Kastanea

une valeur sûre à Kalamata : l'hôtel Elite

Unfortunately too noisy, my bedroom was on the first floor, on a busy street, almost a highway. They showed me the room and went "look at that lovely view! ". No, there is no view, you are at the first floor, and you see what ressembles a highway. Staff is nice but tries too hard. I asked to change rooms but they told me the Hotel was full. One of the managers told me that my room was the owner's favorite. That was a blatant lie. Ridiculous statement. They basically make fun of you. There was absolutely nothing appealing about this room. Breakfast was very average, and covered air conditioned space very limited. I had to eat on a small table on the hallway. Overall too expensive for what it is. It seems they throw 5 stars a bit easily in Greece. The rooms are nice, and clean, and only one elevator which you endlessly wait for. Move along.

Simply you cannot ask if the service is good or bad. There is no service in this hotel. You have unprofessional and untrained staff roaming around with 0 effective.